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12
May

Apple Reduces Refund Times in Effort to Boost Online Sales and Customer Satisfaction


Apple has improved its return policy, offering faster refunds for customers who purchase items online, reports Reuters. Apple was able to shorten the refund processing time from 10 days to less than a week by using an expedited shipping method to send devices back to the company for return.

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According to retail-intelligence firm StellaService, Apple switched to FedEx 2Day service last November during the holiday shopping season and has continued to use the service, despite the greater upfront cost associated with the faster shipping method. Customers will not incur any additional costs for Apple’s decision to use FedEx, notes a source “with knowledge of the new procedure.”

StellaService researchers first noted the improvement in refund processing times in November, but chalked it up to a temporary measure for the busy holiday season. The company, which orders items from Apple’s website several times a day for research purposes, also discovered that packages were stamped with FedEx 2Day, rather than a Newgistics prepaid label.

Apple is going against the grain by investing in the returns process, an area that companies often trim because it does not help their bottom line. CEO Tim Cook has repeatedly said Apple does not have a profits-first policy, but instead prides itself on delivering a quality experience to its customers.

This focus on the overall experience benefits Apple’s brand reputation among consumers as the company routinely leads its competitors in customer satisfaction. Apple recently reclaimed its spot as the highest ranked tablet manufacturer in J.D. Power’s latest U.S. tablet customer satisfaction study, earning a 5-star rating and edging out rival Samsung.



12
May

Uber’s offering private jets for the rich kids of Cannes


It’s already the hate-figure for taxi drivers, but now Uber wants to alienate the rest of the 99 percent. The smartphone-based cab service is launching UberJET, a private airline service that’ll operate during the forthcoming Cannes Film Festival. Between May 12th and May 18th, users can book an Uber Black car to take them to Paris’ Bourget airport, where a jet, operated by Goodwill Airlines, will fly you to Nice, and then a second car will drive you down the road to Cannes. The price for the service is €6,4980 ($8,930), and you’re able to split that between three other passengers during the journey. Assuming, that is, that you haven’t just decided to get the train — it may be five hours long, but it’ll only set you back $200.

Filed under: Transportation

Comments

Via: RudeBaguette

Source: Uber

12
May

PhoneJoy Play Gamepad Review: A new, better way to play mobile Games



PhoneJoy Play Gamepad ReviewAs a gamer, I’ve found the mobile gamepad space to be disappointingly quiet lately, particularly for Android. There’s been no real new player recently, and the last significant announcement in mobile gaming hardware has been the MOGA Power Series. While that and other controllers are perfectly exciting in their own right, I’ve been waiting to see what else others will try to unseat the dominance than PowerA has exerted now through its MOGA controllers. Thankfully, PhoneJoy is finally fulfilling its Kickstarter promises and has shipped out the PhoneJoy Play Gamepad with its alternative configuration to its waiting backers. We’ve been lucky enough to get our hands on one which we’ll be taking a look at today.

What’s in the box

PhoneJoy Play Gamepad ReviewThere is a surprising amount of gear in the PhoneJoy box. Inside, not only will you find the PhoneJoy gamepad itself, you’ll also find a micro-USB cable used for charging the device, an audio jack connector, a micro-USB connector, a small carry bag for everything to be stored in, and a series of adorable, PhoneJoy themed stickers.

PhoneJoy Play Gamepad ReviewIf you’re not familiar with the PhoneJoy Kickstarter, the idea behind it was to create a mobile gamepad not unlike the Logitech Powershell controller. The aim was to make it adjustable so that it would be compatible with pretty much all Android smartphones and most phablets; of course, being a Bluetooth device, it can also be used without the device being in its harness, opening up its use to tablets as well. To fit your smartphone within the controller, the two sides of the controller are joined by a really neat spring-loaded mechanism which keeps your device (which will usually be mounted in landscape) snugly within the PhoneJoy while you’re playing. As this generally blocks the audio and micro-USB ports from being directly accessed, there are audio and micro-USB connectors that are supplied can be added so that you are able to use these ports while playing games.

How does it perform?

PhoneJoy Play Gamepad ReviewConnecting your PhoneJoy to your mobile device is no different than connecting any Bluetooth device; all you do is switch your PhoneJoy on and search for nearby devices on your phone. Probably the most difficult part of getting your device set up for gaming with the PhoneJoy is actually getting your device wedged inside. While there are clear instructions on how to do this, I still found it quite fiddly to essentially shoehorn my Moto G into the PhoneJoy’s harness. Once there, though, the real fun can begin.

PhoneJoy Play Gamepad ReviewAs with most Bluetooth gaming controllers on the market, PhoneJoy also comes with a dedicated Play Store app which is the repository of games that are currently compatible with PhoneJoy; the list of compatible games is pretty exhaustive already with most big name games (read: Gameloft games) already supported and plenty of others in the mix and being added too. The app also serves as a portal to the Play Store if you haven’t already installed (or bought) a particular game, and also has a list of compatible games that you currently have installed.

PhoneJoy Play Gamepad Review

The actual controls that you will have available to you are the same as console controllers: a left and right joystick, directional pad, start and back buttons, A/B/Y/X buttons and 4 bumpers on the top of the device. Naturally, most games don’t need this many controls, but it’s nice to know the flexibility is there if you are more used to console controller layouts. The buttons themselves are generally good and functional, except the directional pad which isn’t terribly great (thankfully you won’t really need it all that much). Once launched, depending on the game you are playing, you may need to set up your controls, however, your experiences may vary; in Reaper, all the controls were already mapped and didn’t need any tweaking. Dead Trigger 2, however, needed full mapping of controls to be done manually. Luckily, games that do support controllers generally have a very easy to use menu to customize controls and you’ll be playing before too long.

PhoneJoy Play Gamepad ReviewThe construction for most of the controller, bar the spring-loaded mechanism, is plastic. While it’s not quite the same quality as a Xbox or PlayStation controller, it does serve the purpose quite well, particularly seeing as this is its first release iteration. Obviously, there are some questionable parts, like the switches being able to be inadvertently removed by brushing against them, but they are easily replaced and I was never presented with the case where the controller would stop operating as planned. The battery inside the PhoneJoy is quoted as lasting 10 hours, but from my playtesting I would say it errs on the side of slightly less than 10 hours.

What I like about the PhoneJoy Play Gamepad


PhoneJoy Play Gamepad ReviewI’m a huge fan of the form factor of the PhoneJoy gamepad. I think it’s about time somebody tried something new and different with the mobile controller, which by now feels like an abandoned playing field. I’ll be the first to say it: I find playing with a MOGA controller slightly weird. I find that the weighting of the controller is strange since the attached device makes it top heavy; with the PhoneJoy, because your device is centred, it feels a lot more natural and balanced to hold.

PhoneJoy Play Gamepad ReviewI also love that the PhoneJoy is so portable. In its contracted form, it’s barely bigger than most portable battery packs which makes it the perfect companion for travelling. Plus, it comes with a carry bag, and many of you know how much I love included bags, though I have to say that the bag is on the tight side.

PhoneJoy Play Gamepad ReviewThis next point might seem quite inane, but I’m the type of guy who really enjoys the little things. Everything about the PhoneJoy’s package, from the box, to the illustrated manual, and the Kickstarter stickers, is painstakingly branded and customized; I’m a particularly big fan of the manual which has very detailed instructions spelled out by PhoneJoy’s monkey mascot. You can tell that there is an incredibly passionate team behind this project and it’s great to be seeing the fruits of their labour.

What I don’t like about the PhoneJoy Play Gamepad

PhoneJoy Play Gamepad ReviewI mentioned earlier that getting your device into the PhoneJoy is quite fiddly, and personally I found it uncomfortably so. Essentially you’ll have to either hold the spring-loaded controller apart while you slip your device into the harness, or you’ll have to shoehorn your device in by putting one end in first and pushing against it to extend the springs. There is, of course, also a limitation to the springs, and while it is stated that only 6-inch and lower devices are useable in the PhoneJoy, anything in the 5-inch region becomes a bit more of a challenge to get inside, though perhaps this gets easier over a long time as the springs get more loose.

PhoneJoy Play Gamepad ReviewI’m not quite sure what I expected in terms of default button configurations, because I don’t remember needing to configure the controls with the MOGA controllers. But the added necessity of setting up controls before even being able to play is a bit cumbersome. I appreciate the flexibility and having the ability to have a full set of console buttons is fantastic, however it’s not the friendliest if you want to get into certain games very quickly.

PhoneJoy Play Gamepad ReviewA minor peeve of mine with the PhoneJoy is the actual design of the control layout. While the PhoneJoy does have the same number of buttons as a console controller, the layout doesn’t quite feel as intuitive as a console controller would to hold and operate; this refers mostly to the bumper buttons on top of the device which I found to be awkwardly positioned given the way that you hold the PhoneJoy.

Final Thoughts

PhoneJoy Play Gamepad ReviewDespite its pitfalls, I really like the PhoneJoy Play Gamepad and I think it serves as a very good example of how good mobile gaming can be, channelling a more traditional handheld layout and succeeding with an Android game controller where even Logitech and MOGA are afraid to go. I’m a big fan of it and I’m hoping that PhoneJoy continues to grow and challenges MOGA for some stake in the mobile controller market.

PhoneJoy Play Gamepad ReviewIf you’re interested in picking up a PhoneJoy Play Gamepad, one can be had in one of  three different packages: the Basic package comes with just the controller for $69.90 (and you can only get this if you are referred), the Advanced package contains everything that we had available in this review for $79.90, and the Pro Gamer package comes in at $89.90 and additionally adds a tablet kickstand and hard, moulded travel case. This might seem like a lot, but the PhoneJoy offers just as much and definitely something different to the MOGA Pro Power controller which is in the same price range.

You can see each of the packages at PhoneJoy’s product page here, of if you want to find out more about the PhoneJoy Kickstarter campaign, you can take a look at the project page here.

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12
May

LG shows off G Watch in video


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Last night, LG released a new promo video showing off their first Android Wear watch, the G Watch.  No official pricing or availability is seen throughout the video but it does show off the device quite nicely.

The video is almost a minute long and there are a few things I would like to point out about it.  A few key tag lines were mentioned throughout the video, but the greatest of these would be the “Waterproof for your outdoor activities” along with “ready for anything, anytime with a single charge.”  I sure hope it last a least a day, which I am sure it will, but if it doesn’t I will be pissed!  Check out the video below!

The post LG shows off G Watch in video appeared first on AndroidGuys.

12
May

LG announces three new tablets: 7.0, 8.0, and 10.1


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LG will be announcing three new tablets, the G Pad 7.0, 8.0, and 10.1 in Monaco on May13 at the MedPI tradeshow.  Besides the screen size, LG has not announced any other specs about the tablets, pricing, or availability.

What we know from the press release is that all tablets will share the “Knock Code”, which allows a user to unlock the tablet by tapping on the screen.  Hopefully we will get more information as the MedPI tradeshow gets underway tomorrow in Monaco.  In the mean time, check out the official press release below!

LG EXPANDS TABLET OPTIONS WITH NEW G PAD SERIES MODELS

Three New Tablets Satisfy Consumer Demand for More Choices to Fit Their Lifestyles

SEOUL, May 12, 2014 — LGElectronics (LG) is adding three new tablets to its G Pad series to offer more options for tablet users. The new G Pad devices — G Pad 7.0, G Pad 8.0 and G Pad 10.1 — will be unveiled at the MedPI 2014, one of the biggest IT/Tech trade show in Europe, taking place in Monaco from May 13-16. LG’s extended tablet portfolio, which also includes the well-received G Pad 8.3, will significantly expand LG’s footprint in the tablet market.

“Customers tell us that they want a wider range of devices that offer sizable screens without compromising portability,” said Dr. Jong-seok Park, president and CEO of the LG Electronics Mobile Communications Company. “Unlike smartphones, tablets are not one size fits all. So we designed the G Pad Series for a diverse target audience, some who prioritize portability while others want the best multimedia experience possible. G Pad delivers on all counts.”

Highlights of LG’s new G Pad Series tablets are:

● G Pad 7.0 : Designed to be held in one hand, LG’s smallest tablet is a non-the-go entertainment hub that delivers both portability and power. ● G Pad 8.0 : With its 8-inch display, LG’s mid-sized tablet offer san immersive multimedia experience and smooth multitasking. ● G Pad 10.1 : With the largest display and battery, LG’s 10.1-inch tablet provides endless hours of entertainment and fun.

The latest G Pad tablets will also include LG’s proprietary UX features such as QPair 2.0 and Knock CodeTM. With an updated version of QPair, which was first introduced on G Pad 8.3, users can effortlessly connect to their Android-powered smartphones via Bluetooth to receive notifications of calls and messages and now be able to respond directly from the G Pad. What’s more, Knock Code™ enables users to power on and unlock their LG smartphones in one easy step by entering a personalized “knock” pattern on the smartphone’s display. Knock Code™ offers convenience and greater security as the knock pattern can be entered anywhere on the screen in any size — with the display on or off — using a personalized sequence of two to eight taps for more than 80,000 possible combinations.

Additional details of LG’s new G Pad tablets including specifications and availability will be announced locally in the weeks ahead.

The post LG announces three new tablets: 7.0, 8.0, and 10.1 appeared first on AndroidGuys.

12
May

Amazon offering Sprint’s Galaxy S5 for $99


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Amazon is offering the Galaxy S5, Sprint Variant, for 99 bucks with a new two-year contract.  If you are looking to add onto your “Sprint Framily” plan, you can still get the $99 deal.  Sprint is still offering the device for $249 with a $50 mail-in rebate bringing it to $199.  If your’re not the kind of person to be tied down to a contract, then you can always buy the device outright for $699.

Amazon ran a similar promo for Verizon last month which sold out within a day, so head over to Amazon if you’re interested in this deal!  If you are still riding the fence about whether or not to pick up a Galaxy S5, check out our review!

Source: Amazon

The post Amazon offering Sprint’s Galaxy S5 for $99 appeared first on AndroidGuys.

12
May

Skylens heads-up display helps pilots ‘see’ through the fog


Thanks to instrumentation, flying blind in bad weather isn’t the problem it used to be, but pilots still suffer the unfortunate effects of spatial disorientation. Not being able to see where you’re going causes people to lose their sense of balance and direction, which can sometimes lead to fatal errors — which is why Elbit Systems has developed the Skylens heads-up display. Looking like a fairly hefty pair of ski goggles, Skylens overlays terrain, runway and horizon data onto the wearer’s field of vision, enabling them to work out which way is up in poor-visibility conditions. Any pilots looking to get hold of the gear, however, will have to wait a while, as the hardware is currently being tested for airworthiness, but should be available at some point in 2016.

Filed under: GPS

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Via: GizMag

Source: AviationPros

12
May

Square’s new app lets you pre-order food and drink before picking it up


Square is one of those apps you may have heard of, but have no idea what it does — because it mostly sells point-of-sale software and readers to businesses. It has just quietly expanded its consumer presence with Square Order, however, which looks like the customer-based app used in conjunction with Square Pickup for merchants. We says “looks like” because the app has quietly slipped into the iOS and Android (Beta) Play stores without any official announcement. Using it seems simple enough: you locate a restaurant, cafe or shop (Whole Foods, for instance) from a list of Square Pickup merchants. Then, you can place a pre-order, pay for it and receive a notification from the app when it’s ready. That’ll put it into competition with apps like PayPal’s wallet and GrubHub, though so far Order is only available in New York and San Francisco (more cities are promised soon). We’ve reached out for more info, but if you’re in one of those ‘burgs, grab it here.

Filed under: Software

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Via: TNW

Source: Square

12
May

Inmarsat offers airlines free global tracking to prevent another MH370


After the disappearance of Malaysia Airlines flight MH370, the ability of a plane to simply vanish in an age of information seemed impossible. Satellite company Inmarsat is pledging to prevent the situation from happening again, and is offering its tracking services, free of charge, to every passenger airline. Every 15 minutes, all planes in flight would send a ping containing location, heading, speed and altitude data to the company’s tracking stations. Given that Inmarsat’s hardware is already commonplace across the global fleet, the cost to implement such a system would be negligible. The proposal will now be considered at the International Civil Aviation Organization’s meeting in Montreal, which begins later today.

Filed under: Transportation

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Source: Inmarsat

12
May

Virgin Media to soon offer access to Sky Sports and Movies on mobile


Virgin Media might be locking horns with Sky in a battle over broadband and phone lines, but when it comes to programming, cable customers have enjoyed the results of a content truce. Having delivered many of its channels for a number of years, Virgin today announced it has extended its deal with Sky by another five years, ensuring that it can deliver more content in high definition and also bring some Sky channels to its mobile streaming apps for the very first time. To begin with, subscribers already paying £7 a month to access to Sky’s high-definition content will see Sky Sports 3 HD, Sky Sports 4 HD and Sky Sports F1 HD added to their set-top box, with Sky Sports News HD and Sky News HD set to follow later. Virgin customers will also be able to access Sky’s entertainment channels (not including Sky Atlantic) via the TV Anywhere app and, perhaps more importantly, will be given access to movies and sport via Sky’s dedicated apps in the coming months. Best of all, as long as you’re already paying for Sky content, you’ll soon get more stuff in more places for no extra cost.

Filed under: HD

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Source: Sky Press Office