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October 6, 2017

Is Google’s $129 Pixel 2 insurance actually worth it?

by John_A

You can shell out $129 to give your Pixel 2 some added peace of mind, but should you?

The Google Pixel 2 and Pixel 2 XL are two of the leanest and meanest Android flagships around. However, they’re also some of the most expensive – especially if you opt for the larger XL flavor.

google-pixel-2-xl-white-2.jpg?itok=WsqNv

Google is offering a Preferred Care plan with the Pixel 2 and Pixel 2 XL, and for $129, you get accidental damage coverage, access to walk-in shops for screen repairs at participating locations, and priority access for 24/7 customer support.

One user added Preferred Care with their Pixel 2 without blinking an eye, but is now second-guessing the plan’s value considering its somewhat high deductible and potentially worthless priority customer support.

avatar118648_7.gifPaulQ
10-05-2017 01:38 AM

I knee-jerk reaction added the $129 preferred care package as I feverishly threw together my order. Now, I see it has a $99 deductible and all of that expert and priority support is pretty useless to me as an advanced user. I have yet to seriously damage a phone.

I do have that little concern that there may be a flaw in the phone but Google treats first year replacements the same for all,…

Reply

Some users seem quite happy with Google’s offering.

default.jpgGTvert90
10-05-2017 06:56 AM

It’s cheaper than insurance through Verizon. I bought it.

Reply

avatar9594_5.gifChuckG73
10-05-2017 10:15 AM

Ok my wife breaks phones like they are made from Toilet Paper. So I got insurance on her Nexus 6P, and after 8.0 issues creeped on her phone I called Google and since it was still under warranty they said we are sending her a Pixel XL. That one incident makes it worth it in my opinion. So yes I always get insurance.What is 129 dollars when you are buying a 900 dollar phone

Reply

But others are of the mindset that that $129 can be better spent elsewhere.

avatar20856_10.gifmxmarcus
10-05-2017 03:30 AM

Not paying a red cent for care. Spend that money on good case & screen protector

Reply

The final word is still up in the air, so we want to hear from you – do you think Google’s Preferred Care is worth $129?

Join the conversation in the forums!

Google Pixel 2 and Pixel 2 XL

  • Google Pixel 2 and 2 XL hands-on: Act two is great
  • Google Pixel 2 specs
  • Google Pixel 2 vs. Pixel 2 XL: What’s the difference?
  • Pixel 2 vs iPhone 8: Camera Showdown
  • Pixel 2 FAQ: Everything you need to know!
  • Join our Pixel 2 forums

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