When will my Telus smartphone be updated?

Your phone could be updated sooner than you think.
Telus, Canada’s second-largest mobile carrier, is a customer-friendly company, and one of its commitments is to keep Android users informed about when their devices will receive bug fixes, performance improvements, and significant new OS versions.
The company hosts a constantly-updated chart in its forums detailing when the next Galaxy, Moto, Nexus or Alcatel will receive an over-the-air software update, which has helped alleviate a number of emails, tweets and calls to customer service representatives, according to a company representative.

As of this writing, Telus says it plans to issue a Marshmallow update to the Samsung Galaxy Note 5 on March 25, the Galaxy S6 on April 13. These numbers tend to change, but Telus is usually quick about making those updates.
Telus notes that is one of the fastest providers to turn around updates — Android updates go through Quality Assurance testing for network performance and safety, such as 9-11 access — so any delays are usually the result of the manufacturer. Nevertheless, it’s nice to see Telus committing to keeping its customers informed.
Last updated March 17, 2016




