T-Mobile gets voted best mobile carrier overall in the US

Tom’s Guide have reviewed all the US mobile carriers and come to the conclusion that T-Mobile is the best of the bunch. Their testing goes beyond just general service in your area, but also customer service, phone selection, plans, and any extra special features.

After testing, each section would be scored differently depending on how important it is to consumers. For example “Performance”, which is basically speeds and coverage, is weighted higher at 50 points compared to something not as important like “Special Feature” which is only worth 5 points.

You can see the points scored by all carriers in the picture above. T-Mobile did not win every category hands down, but it did come out the overall winner. Barely beating out the largest US carrier, Verizon Wireless. The key to the win was slightly better plans and special features.

If you would like to see a full break down of the scoring or exactly what each category details, head to Tom’s Guide. They also go over the pros and cons of each carrier. T-Mobile’s cons are things like “performance outside of cities still lags Verizon, AT&T; Finished behind other major carriers in customer support testing”.

Source: Tom’s Guide

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