FTC suing AT&T over deceptive throttling, AT&T responds
Looks like another carrier is in hot water with the FTC. This time it’s AT&T with their throttling practices. With many customers still on grandfathered unlimited data plans, it appears AT&T is throttling them after certain data usage milestones are hit. According to the FTC, using a navigation app or streaming video is nearly impossible to use. The bottom line is that AT&T changed the terms of service, but didn’t tell customers when they were renewing.
AT&T did make a comment about the matter. They feel this lawsuit is “baseless” and they have been “transparent” by notifying the changes to consumers through press releases and billing notices. They also say that only about 3 percent of their customers are affected. Plus, those customers get a text message when throttling is an issue.
Expect this one to be a long drawn out mess.
source: FTC, AT&T
via: Engadget
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