AT&T to pay $80 million in refunds for unauthorized charges
In order to settle an FTC complaint over unauthorized third-party charges, AT&T will pay $80 million to the Commission for customer refunds. The FTC complaint alleges that the carrier billed “hundreds of millions of dollars” in charges from outside companies for subscriptions, ringtones, horoscopes and more without consent — a practice more commonly referred to as mobile cramming. It also states that AT&T pocketed at least 35 percent of collected funds that usually appeared as $9.99 monthly additions. Folks who think they might’ve been charged without giving proper consent can submit a claim with the FTC starting today. AT&T will also pay $20 million in penalties and fees to 50 states and the District of Columbia alongside a $5 million penalty to the FCC. That brings the grand total of the settlement to $105 million.
[Photo credit: Craig Warga/Bloomberg via Getty Images]
Filed under: Wireless, Mobile, AT&T
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