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Posts tagged ‘Facebook’

26
Oct

MasterCard Announces Facebook Messenger Bot for Purchases and Account Management


During the Money 20/20 conference taking place in Las Vegas this week, MasterCard announced that it’s creating a chatbot for Facebook Messenger that will allow customers to “transact, manage finances, and shop via messaging platforms.” Like many other companies, MasterCard is getting in on the chatbot craze to boost customer loyalty and profits; according to Gartner “nearly $2 billion in online sales” will pass through an artificial intelligence bot on mobile by the end of the year.

For MasterCard, the company is introducing two chatbots: MasterCard Bot for Banks and MasterCard Bot for Merchants. The distinction in the chatbots lies in their intended use on the consumer side of Facebook Messenger, where users will be able to chat with the bank bot to ask questions about their account, look at purchase history, monitor spending levels, receive assistance with financial literacy, and more. Powered by Kasisto’s KAI Banking AI platform, the MasterCard bot intends to accomplish all these tasks with the conversational ease of “texting a friend.”

“At Mastercard, we believe that AI-driven conversations between companies and their customers can drive better customer experiences in places and platforms that consumers are already engaging in.,” said Kiki Del Valle, senior vice president, Commerce for Every Device, Mastercard.

“Mastercard Labs has been testing integration of key Mastercard products and services within different messaging platforms and we’re thrilled to test Mastercard KAI on Messenger first. We will keep moving this test-and-learn approach to the next phase by developing chatbots that are naturally ingrained into a consumer’s daily life and helps our partners stimulate business interactions that are more conversational.”

When users want to shop and spend in Facebook Messenger, MasterCard Bot for Merchants will let them execute transactions through Masterpass. The shopping bot was developed in-house at MasterCard Labs and is planned to work “across multiple verticals” when it launches, from airlines to numerous retail chains, letting customers shop without needing to visit a separate app. The company mentioned the bot will be coming to “various messaging platforms,” confirming that Facebook Messenger is simply the first app getting the MasterCard chatbot.

Merchants will be able to use MasterCard’s experimental Bot Commerce API on the MasterCard Developers platform when it’s opened up for testing later this year, but a public launch of the retail-focused chatbot wasn’t announced. MasterCard Bot for Banks was tipped for a debut “early next year,” but so far only for users within the United States.


Facebook first introduced chatbots into Messenger in April, and the platform has since been embraced by a number of partners. Other credit card companies have launched an AI-enhanced bot for their customers, including American Express, but even game companies like Blizzard have figured out ways to use a chatbot to their advantage, this week teasing content for Hearthstone within Facebook Messenger.

Tags: Facebook, Facebook Messenger, MasterCard
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26
Oct

Trump squashes rumor of Trump TV


Since the launch of his campaign there has been speculation that presidential candidate Donald Trump was using the 2016 race to expand his brand. That’s culminated recently in speculation that he’ll launch Trump TV if he loses his bid for the White House. But the candidate laid those media-empire rumors to rest during a radio interview.

While talking to Cincinnati radio station 700WLW host Scott Sloan, Trump flatly denied he was interested in a launching his own TV station. “No, I have no interest in Trump TV,” the presidential candidate said. Instead he said he was focused on the election and of course “making America great again.”

That doesn’t mean the candidate is completely out of the media game. His campaign is now airing a nightly show via Facebook Live. If that gets enough traction and Trump loses the White House to Clinton, don’t be surprised to see a giant gold T on your basic channel lineup in the near future.

Via: Entertainment Weekly

Source: Radio Station 700WLW

26
Oct

Facebook teases an app that makes live video look like fine art


In an interview at WSJD Live, Facebook’s Chief Product Officer Chris Cox showed off an interesting AI-powered app that makes live video look like the work of famous artists like Monet or Van Gogh. Cox called it a “style transfer” app, that essentially transfers the style of a particular painter to any moving image. From the on-stage demo, it looks a lot like Prisma, an app that adds art filters to your photos and videos. But while you have to wait several seconds for Prisma to work, the demo filter was applied live on camera through augmented reality.

Indeed, as Cox moved the phone around the room, the Van Gogh filter was applied in real-time in the app. “We’re making the camera a really nice creative tool, and that’s the kind of thing we’re very invested in right now,” he said. The filters are still in the prototype stages, and he wouldn’t say if these filters would just be for Facebook Live, but it does look like that’s the direction the company is heading. According to Cox, 70 percent of all global internet traffic will be video in the next few years. “We’re going from the voice call to the video call,” he said.

At the same time, Cox and Chief Operating Officer Sheryl Sandberg wanted to emphasize that Facebook is a tech company, not a media company. Cox says that media is about stories, while tech is about products. At the same time though, Facebook does have content policies that are constantly evolving. For example, at first its algorithm banned the iconic “napalm girl” photo because it depicts child nudity. But it decided to allow it due to its historical significance and for the benefit of “newsworthiness.” The same goes to the live video of the Falcon Heights shooting; Facebook’s system automatically removed it, but the company then reinstated it.

“I think the really big question is how do we make sure that people have free expression on Facebook,” said Sandberg, adding that someone’s free expression can be another person’s hate. She admits that the company is still evolving its policies and is seeking advice from the likes of publishers and law enforcement. “We’re proud of the role we play in helping people witness,” said Sandberg.

25
Oct

WhatsApp is rolling out video calls on Android


Whatsapp, the $19 billion app used by over a billion folks, may finally be ready to support video calls. As Android Police noticed, the feature now works for some Android users, even without an update. However, anyone can try it by installing the latest beta (2.16.318), which is up on APK Mirror. If you do so, you’ll notice a camera icon next to your contacts and will be able to place video calls provided your friends have the feature, too.

Hopefully it will stick this time. A Whatsapp beta from May had video calling enabled, but the company pulled it shortly afterwards. The feature is becoming more common with chat apps — parent company Facebook’s Messenger app has supported it for over a year on mobile. Other popular apps, however, like Telegram and Signal, lack video calling for now.

The feature wasn’t turned on for me in the latest release, but I was able to use it by installing the APK beta. After my colleague Nick installed it too, I was able to place a video call between France and the UK. Both sound and video quality were excellent, though both of us were on WiFi with fast (1 Gbps and 60 Mbps) connections.

It’s good news for folks who can spare the data, but Whatsapp users in the developing world will probably stick with text unless they can get a solid connection. Even then, the most popular way to use video in many countries is to send short video clips back and forth, as the NY Times recently observed.

Via: Android Police

25
Oct

Trump campaign launches streaming Facebook show


We’ve seen Donald Trump alternatively use social media to issue everything from an “apology” to an almost unfathomable number of insults, and now it’s an avenue for video broadcasts. After a debate night livestream that some considered a pilot for a potential Trump TV video offering, the presidential candidate’s Facebook page is now hosting a nightly video show. Hosted by Trump advisers and supportive commentators, the campaign tells Wired it will go live at 6:30PM ET every day. Similar to the apology, using Facebook allows direct access to potential voters without any questions or interference, although I’m already expecting to hear about how the stats are rigged when its viewer numbers fail to surpass those of Chewbacca Mom.

Source: Wired, Donald Trump (Facebook)

23
Oct

Facebook censored a cartoon breast cancer awareness campaign


Facebook still has a thing or two to learn about what’s considered acceptable in your timeline. The social network is catching flak after it briefly took down an ad for Cancerfonden’s breast cancer awareness campaign that included cartoon representations of breasts — and very abstract ones at that (they were just pink circles). The company has since restored the post and apologized, but only after Cancerfonden unsuccessfully tried using a ‘safe’ blurry image and posted an open letter that blasted Facebook’s stance. You’d need square breasts to make Facebook happy, the organization argued.

In apologizing for the move, Facebook said that it examines “millions” of ad images each week and sometimes bans them by mistake. There’s no denying that the internet giant has a lot on its plate, and that it would be difficult to completely avoid slip-ups. However, this is just the latest in a string of incidents where Facebook has been overly aggressive with takedowns, only to backtrack after a public uproar. And this time, it can’t pin the removal on ambiguities in its existing policy — it acknowledged that the original image was fine in its mea culpa. Clearly, the company has yet to reach that point where it can reliably tell the difference between potentially offensive content and something that’s merely testing boundaries.

Via: Vocativ

Source: Cancerfonden (1), (2)

23
Oct

Facebook’s Messenger app for Windows 10 now does calls


Facebook has quietly upgraded its Messenger app for Windows 10 with the ability to make voice and video calls, VentureBeat has discovered. No more leaving the app to ring up a friend through a browser. If that new-but-familiar phone or camera icon that you’re probably used to seeing on iOS and Android has that green bubble up, your friend’s online — just tap either to start a call.

In case you don’t have the feature yet, you’ll likely get it soon: a Facebook spokesperson told the publication that it only started rolling out last week. When the feature does go live for you, you’ll get call notifications if someone rings you up and be able to leave voicemails in your friends’ inboxes. VentureBeat says you’ll also be able to choose which camera to use, record your video calls and do group voice — not video, unfortunately — calls if the whole squad wants to chat.

Facebook has also updated WhatsApp for Windows Phone with video calling capability, a Spanish website has reported. However, it’s an experimental release exclusively for select beta users, so you’ll have to be really lucky to be able to test it out before everyone else.

Source: VentureBeat

22
Oct

Instagram is testing Live videos


A Russian publication has spotted an experimental Instagram feature it obviously got its from parent corporation’s repertoire: live videos. One of T Journal’s readers sent in screenshots and a video of a curious icon lined up with Instagram Stories on top that’s clearly marked “Live.” It led to a “popular live broadcasts” page, but it refused to load — not surprising since the company hasn’t even officially announced the feature yet. T Journal also posted a screenshot of the app’s camera screen that says “Go Insta!” at the bottom, which we’re assuming starts a live broadcast.

Facebook, Instagram’s overlord, launched Live videos to the masses back in January following Periscope’s and Meerkat’s success. While Meerkat had to shut down after being eclipsed by Periscope, Facebook’s Live videos continue to thrive. It makes sense for the mega-social network to bring the capability to its popular photo app, but at this point, it’s still unclear if and when it’ll get a wider release. Those hoping and wishing to get an early glimpse of Instagram Live, though, take note: T Journal’s reader was using a Nexus 6P.

Via: The Verge

Source: TJournal

22
Oct

Facebook will allow ‘newsworthy’ graphic content in timelines


Facebook rightly came under fire for censoring the iconic, Pulitzer-winning “napalm girl” photo THe Terror of War not that long ago. Now, the social network is altering its course as a direct result. “In the weeks ahead, we’re going to begin allowing more items that people find newsworthy, significant, or important to the public interest — even if they might otherwise violate our standards,” VP of Global Public Policy for the site Joel Kaplan writes.

The thing is, Zuckerberg and Co. don’t know exactly how they’ll do it without stepping on anyone’s toes in regards to local cultural norms. Kaplan says that the service is going to tap its community and partners to figure it out in regards to tools and rule enforcement. Specifically: experts (gurus are all on vacation, apparently), publishers, journalists, photographers, law enforcement officials and safety advocates. Why start relying on humans instead of algorithms now, though? Oh, right.

Via: TechCrunch

Source: Facebook

21
Oct

Artificial intelligence won’t save the internet from porn


“I shall not today attempt further to define the kinds of material I understand to be embraced within that shorthand description [“hard-core pornography”], and perhaps I could never succeed in intelligibly doing so. But I know it when I see it, and the motion picture involved in this case is not that.” — United States Supreme Court Justice Potter Stewart

In 1964, the Supreme Court overturned an obscenity conviction against Nico Jacobellis, a Cleveland theater manager accused of distributing obscene material. The film in question was Louis Malle’s “The Lovers,” starring Jeanne Moreau as a French housewife who, bored with her media-mogul husband and her polo-playing sidepiece, packs up and leaves after a hot night with a younger man. And by “hot,” I mean a lot of artful blocking, heavy breathing and one fleeting nipple — basically, nothing you can’t see on cable TV.

In six simple words, Justice Stewart encapsulated the near-impossible act of creating a single definition of pornography: “I know it when I see it”.

Attitudes toward sex have changed significantly since 1964. Soon after Jacobellis faced the Supreme Court, the United States experienced a sexual revolution followed by the porn boom of the 1970s and, more recently, the advent of the internet. Today, anyone with an internet connection can be knee-deep in creampies and pearl necklaces in a matter of seconds. We’ve come a long way, but one thing remains the same: We’re still nowhere close to a universal definition of pornography or obscenity.

Moreau, Jeanne - Actress, France - *23.01.1928- Scene from the movie 'Les amants'' with Jean-Marc Bory Directed by: Louis Malle

Jean Moreau and Jean-Marc Bory in the not-so-sexy scene from “The Lovers” at the heart of Jacobellis v. Ohio (Image Credit: Getty Images)

But unfettered access to all things smutty, dirty and questionably filthy has created a surge in censorship tools that, in theory, use algorithms and advanced artificial intelligence programs to identify porn and weed it out. Last year, Twitter acquired Madbits, a small AI startup that, according to a Wired report, created a program that accurately identifies NSFW content 99 percent of time and alerts users to its presence. Late last month, Yahoo open-sourced its own deep learning AI porn filter and there are no doubt similar projects underway at other internet companies.

Big players have been sinking big money into cleaning up the internet for decades. The trouble is, censorship is a slippery slope, and obscenity is inherently subjective. If we can’t agree on what constitutes pornography, we can’t effectively teach our computers to “know it when they see it.” No matter the sophistication of the technology or the apparent margin of error, porn filters still depend on humans to teach them what is and isn’t NSFW.

Sometimes a naked child is more than a naked child.

In the early days of the world wide web, US libraries and schools implemented filters based on rudimentary keyword searches in order to remain in compliance with the Child Internet Protection Act. The act attempts, as the name suggests, to protect children from the darker side of the internet, specifically “pictures that are: (a) obscene; (b) child pornography; or (c) harmful to minors (for computers that are accessed by minors).”

But that’s not exactly how it played out.

A 2006 report on internet filtering from NYU’s Brennan Center for Justice referred to early keyword filters and their AI successors as “powerful, often irrational, censorship tools.”

“Filters force the complex and infinitely variable phenomenon known as human expression into deceptively simple categories,” the report continued. “They reduce the value and meaning of expression to isolated words and phrases. An inevitable consequence is that they frustrate and restrict research into health, science, politics, the arts, and many other areas.”

The report found that popular filters inexplicably blocked sites belonging to Boing Boing, GLAAD, photographer Robert Mapplethorpe and Super Bowl XXX, among others, and often reflected the political and social prejudices of their creators. While Yahoo and Google’s AI-powered filters have replaced keyword searches with sophisticated image recognition, they still rely on humans to teach them what is and isn’t safe for work. And as Facebook recently discovered, images are no less divisive than words.

Napalm Girl

(Image Credit: ASSOCIATED PRESS)

The social network faced widespread backlash in early September when it took down the photo above for violating its community standards. The Pulitzer Prize-winning image from 1972 shows a naked 9-year-old girl running away from a napalm attack during the Vietnam War. Facebook originally took the photo down for violating its community standards, saying, “While we recognize that this photo is iconic, it’s difficult to create a distinction between allowing a photograph of a nude child in one instance and not others.”

But as the New York Times reported, Facebook reinstated the original post after thousands of users posted the photo to their timelines in protest.

“An image of a naked child would normally be presumed to violate our community standards, and in some countries might even qualify as child pornography. In this case, we recognize the history and global importance of this image in documenting a particular moment in time.”

It’s not clear how the image was flagged, but whether it was a human or AI, or some mix of the two, the bottom line is: Sometimes a naked child is more than a naked child.

Sometimes a man with a bullwhip hanging out of his ass is more than a man with a bullwhip hanging out of his ass.

This isn’t the first time Facebook has been criticized for censoring images that many deem to be “clean.” The social network has repeatedly come under fire for deleting posts containing exposed female breasts in the context of nursing photos and information about mammograms. More recently it learned a lesson about the fine line between pornography and art, when it deleted and later reinstated a video of a black woman who painted her naked body white on Facebook Live to draw attention to police brutality and the Black Lives Matter movement.

The real world too, is rife with examples of the debate about what is art and what is porn. In 1990, the Contemporary Arts Center in Cincinnati and its director were accused and acquitted of obscenity charges for an exhibition of Robert Mapplethorpe’s photography.

It was the first time such charges were brought against a museum in the US, and the photos in questions — depictions of gay S&M — were at the center of a national debate headed by the Republican Party. The prosecution argued that the exhibition, funded by the National Endowment for the Arts, constituted pornography while the defense defined it as art. That case proved that sometimes a man with a bullwhip hanging out of his ass is more than a man with a bullwhip hanging out of his ass. It also proved that our access to art, no matter how controversial, isn’t always guaranteed.

Our personal prejudices continue to undermine our access to information and freedom of expression, despite advances in internet filtering. We may never agree on what NSFW really means, but without a universal definition, our machines will simply act as conduits for our own opinions. Not one of us can claim to know it when we see it, and no amount of code can change that.