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August 24, 2018

DirecTV Now Ending Public Beta for True Cloud DVR, Will Launch Paid Higher Storage Tiers Soon

by John_A

DirecTV is warning customers that its True Cloud DVR service will officially come out of beta next week, and any customers who were receiving 100 hours of recording space during the public beta will now be reset to the base 20 hours offered as a free add-on to DirecTV Now packages (via Cord Cutters News and Multichannel News). The end of the beta is said to happen on August 29, and anyone who already has 20 hours shouldn’t see much of a change in their DirecTV Now app, besides the removal of any beta-related terminology.

For customers with 100 hours of beta storage, AT&T says it will erase any content more than 30 days old and will keep up to 20 hours of the most recently recorded videos. So, anyone with 100 hours on the DirecTV Now True Cloud DVR should make sure they’re caught up with all of their shows and movies this weekend ahead of the end of the beta next week.

DirecTV Now began warning these customers via email earlier in the week:

We couldn’t have done it without you.

Thanks to your help with our beta testing program, DIRECTV NOW is better than ever, with great new features like True Cloud DVR beta*, locals on the go**, and an upgraded interface.

As part of the beta testing program, you had access to 100 hours of DVR storage. Since the program has ended, on August 29th your storage will transition to 20 free hours of True Cloud DVR beta, which is included with your service. So make sure to stream all the good stuff you love now. And don’t worry – the most recent 20 hours of content will remain on your DVR, as long as it is less than 30 days old.

Keep on streaming and enjoying all of your favorite content, with access to third-party apps, and 40,000+ titles** on Video On Demand.

As the beta ends, AT&T is rumored to be gearing up “several tiers” of True Cloud DVR service that customers can purchase as an add-on to their base plans. Tiers are said to range from 50 hours to 120 hours, but prices haven’t been disclosed. DirecTV Now did mention in May that one such tier would be 100 hours of recordings (saved for up to 90 days) for an extra $10 per month, so the cost of additional tiers can be extrapolated from that price point.

The True Cloud DVR has been in public beta since May 2018, and offered most users 20 hours of recording space while a select group of users got 100 hours of space. At the time of that launch, the company stated that “more capacity options” would be coming later in the summer, so it appears that these options will be launching imminently.

If you don’t want to add anything else onto your monthly DirecTV Now bill (which recently went up by $5/month), all users will get 20 hours of DVR storage at no additional cost. DirecTV Now is available as an app on iPhone, iPad, and Apple TV, and DVR recordings are synced between all platforms that you’re signed into.

Tag: DirecTV Now
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