Skip to content

December 2, 2017

Date Bug in iOS 11.1.2 Causing Crash Loop on iPhones as December 2 Hits

by John_A

A date-related bug in iOS 11.1.2 appears to be causing iPhones to continually crash or respring when time-based local notifications are received after 12:15 a.m. on December 2, according to reports on Twitter and reddit.

The problem seems to be tied to local notifications received from apps that offer daily or repeat reminders. For example, meditation app Headspace, one of the affected apps, sends daily reminders to users to encourage them to take some time to meditate. Any app using local (as in not pushed from a remote server) notifications that repeat will cause a crash.

If you have an app that has local notification with repeating settings, it will crash iOS Springboard on Dec. 2 (Tomorrow!) Here is a reproducible app by @takayamahttps://t.co/ecEoxFN2hM

— Yoshimasa Niwa (@niw) December 2, 2017

On reddit, users have had some success fixing the issue by disabling notifications and turning off background app refresh, while Apple’s support staff appears to be recommending a manual date change to a time before the problem occurred as a temporarily solution. Reinstalling apps and restarting does not fix the issue. The problem looks like it’s limited to devices running iOS 11.1.2 — devices on the current iOS 11.2 beta aren’t affected.

Apple Stores in Australia, where it is late afternoon on December 2, are reportedly being inundated with support requests from customers who are experiencing the issue.

PSA from staff: if you have an iPhone, it will likely crash due to a date bug when date rolls over to 2 December, depending on time zone.

The temp fix is to manually set date/time to a date prior to 2 Dec. This will make some apps unusable due to date checks on server.

— J (@jeremybank) December 2, 2017

Apple will undoubtedly fix this problem quickly through an iOS update, but as people wake up on December 2 in the United States and other countries throughout the world, there’s likely to be quite a lot of confusion when devices begin inexplicably respringing over and over again.

If you’re experiencing continual crashing, the first thing to try is disabling notifications for apps that send regular reminders. It can, however, be difficult to tell which apps are responsible, so a secondary solution is to set the date on your iPhone to before December 2 as you await a fix from Apple.

If you aren’t experiencing any crashes, there’s no need to turn off notifications or adjust the date on your device.

Related Roundup: iPhone XBuyer’s Guide: iPhone X (Buy Now)
Discuss this article in our forums

MacRumors-All?d=6W8y8wAjSf4 MacRumors-All?d=qj6IDK7rITs

Advertisements
Read more from News

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Note: HTML is allowed. Your email address will never be published.

Subscribe to comments

%d bloggers like this: