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April 21, 2017

Google and Huawei taken to court over Nexus 6P performance issues

by John_A

Suffering boot loops and severe battery drain? A lawsuit filed in Texas alleges the same, and that Google and Huawei have offered little help on the matter.

The Nexus 6P battery drain and boot looping issues have happened to so many people — my husband and myself, included —that there’s now a lawsuit filed against Google and Huawei over the device’s numerous issues.

According to a press release from the firm behind the lawsuit, Chimicles & Tikellis, the complaint is that there are two outstanding defects with the Nexus 6P: it has “bootlooping” issues and it suffers from “severe battery drain.” The former is described as a “death-spiral,” which frankly is exactly what it feels like when an Android device is stuck in that mode.

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The complaint also claims that while Google has told users to seek warranty coverage from Huawei regarding these particular issues with the Nexus 6P, Huawei has been “largely unhelpful and often stonewalls attempts to obtain warranty coverage, telling consumers the problem is not the phone or the battery, but instead it is a problem with Google’s software.”

You can read the entire complaint (PDF link) as it was filed at the law office’s website. It’s important to note that this particular lawsuit was filed in the Eastern District of Texas, an infamous venue for patent trolls. But it’s doubtful that this case falls into that category considering these issues with the Nexus 6P have been bubbling up for some time.

It’ll be interesting to see what the outcome of this case is, considering this has been a known issue with the Nexus 6P and neither company has done much to address the issues. It’d also be nice to see some better consumer protections come out of this, too, particularly when it comes to warranties.

Nexus 6P

  • Nexus 6P review
  • 5 things to know about the Nexus 6P
  • Read the latest Nexus 6P news
  • Learn about Project Fi
  • Join our Nexus 6P forums
  • Nexus 6P specs

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