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December 6, 2016

Microsoft’s second try at social chat bots arrives in Kik

by John_A

Microsoft’s first foray into social chat bots didn’t go so well given that propensity for racist diatribes. It’s giving the concept another try, however, and this time it promises to be more successful. Twitter user Tom Hounsell has noticed the existence of Zo, a Microsoft chat bot currently being tested in the messaging app Kik. Effectively, Zo looks like an English-language version of Microsoft’s existing Chinese bot, Xiaoce. After briefly gauging your personality, it’ll participate in conversations like an overexcited teenager. The bot is far from perfect, but that’s what’s testing is for, isn’t it?

Notably, the bot steers clear of topics that could land it in the headlines, like you saw with Tay. Ask Zo about politics or Hitler, for example, and it will not-so-subtly try to guide you away from the subject. It’s also uncannily knowledgeable about Microsoft products, and will profess to being a Windows phone fan.

Kik is an unusual proving ground for Microsoft — you’d expect it to try the bot on Skype or a very large third-party service like WhatsApp. A mid-sized service like Kik makes sense, mind you. It limits testers to those who are genuinely interested in what Zo can do (you can request an invitation if you’d like to try), and reduces the chances that gaffes will reflect badly on Microsoft. If Zo branches out to other platforms, it’ll likely happen only after the crew in Redmond is confident that its bot will behave.

Via: MSPowerUser, The Verge

Source: Zo, Tom Hounsell (Twitter)

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