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October 18, 2016

Samsung is setting up Galaxy Note 7 exchange stations in airports

by John_A

Sasmung has officially cancelled the Galaxy Note 7 following its exploding battery scandal, but there are still plenty of people out there who need to exchange their phones. If you’re planning to fly soon, that need got stronger a few days ago, when the US banned the phone from all flights. To help air travelers get a phone that they’re actually allowed to have on a plane, Samsung is setting up exchange stations in airports to give customers refunds or a new phone.

So far, the company has only officially announced the program in Australia, but ABC News out of San Francisco reports that Samsung is set up at the San Francisco International Airport to help customers exchange their phones. If you get a new phone from Samsung at an airport, the company will transfer all the data from your Note 7 so you don’t lose any vacation pictures.

Samsung has a team of representatives at SFO to help customers with the Note7 phone. It’s banned from US flights.

— Sergio Quintana (@svqjournalist) October 17, 2016

CNET notes that Samsung also has exchange stations set up in South Korea and has plans to get them into high traffic airports around the world. They’re set up ahead of security checkpoint, where the Note 7 would be cause to turn passengers around, at least in the US. If it somehow hasn’t become clear yet, the obvious message here is that you should turn in your Note 7 and get another phone, as soon as possible. Why wait until you get to the airport? But for those who have been traveling while the airplane ban went into effect, these exchange stations could be quite handy.

Via: The Verge

Source: Samsung, ABC 7 News, CNEt

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