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June 8, 2016

Lexus nav systems are acting up nationwide

by John_A

As upgraded systems bring cars closer to other connected devices, it’s inevitable that they suffer from some similar issues. Today many Lexus owners were afflicted by a problem that saw their head units stuck in some kind of reboot loop. Derik Gutowski posted a video of the sequence on YouTube, showing it start to boot before showing a purple screen and then beginning the cycle again. On a Lexus owner’s forum, posters suggest (as apparently directed by dealers) pulling the battery cable for ten minutes, which forces a manual reset and gets things working again.

Many of our owner’s vehicle head units stopped working. We are working around the clock to find a solution. Stay tuned for more information

— Lexus (@Lexus) June 8, 2016

Lexus tweeted that it is working “around the clock” on a fix, and a spokesman told Bloomberg that the problem may have been caused by an application in the software updates it delivers via satellite. Of course, requiring a battery pull to reboot is one thing when it’s your laptop or phone, and an entirely different feeling on a $40,000+ luxury vehicle and the responses of owners show it.

Comment from discussion Help – Stereo won’t load up in ’16 is200.

Source: Club Lexus, r/Lexus, Lexus (Twitter)

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