Google improves accuracy of Google Voice and Project Fi voicemail transcriptions by 49%
Google today took to its official blog to announce that Google Voice voicemails are now 49 percent less confusing, thanks to user-submitted feedback. Google Voice is notorious for creating terrible transcriptions from voicemails, but things might just be getting better.
Here’s how Google was able to do it:
…We asked users if they would kindly share some of their voicemails for research and system improvements. Thanks to those who participated, we are happy to announce an improved voicemail system in Google Voice and Project Fi that delivers more accurate transcriptions. Using a (deep breath) long short-term memory deep recurrent neural network (whew!), we cut our transcription errors by 49%.
If you’re a Google Voice or a Project Fi user, you should now begin to see better transcriptions. Keep in mind that it’s not going to be entirely fixed, but cutting errors by 49% is actually quite a leap. Users will no doubt see it improve even more over time as Google continues to expand its neural network responsible for these fixes.
source: Google
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