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July 1, 2015

Sprint heeds customer feedback and removes the 600kbps video streaming limit on its All-In plan

by John_A

sprint_all_in

Well, that didn’t take long. After announcing its ‘All-In‘ unlimited talking, texting and data plan that inexplicably included a 600kbps cap on video streaming, Sprint has decided to mostly remove the limitation.

Sprint’s CEO, Marcelo Claure, has tweeted that Sprint heard the complaints feedback of its customers about the 600kbps streaming cap, with the result that the limitation has now been removed. He went into a little more detail in Sprint’s press release though, stating that:

“During certain times, like other wireless carriers, we might have to manage the network in order to reduce congestion and provide a better customer experience for the majority of our customers.”

It isn’t all good news then. When the data network gets congested, Sprint will throttle the speed of your video streaming connection. But, that’s got to be better that a straight-up 600kbps cap right from the start, hasn’t it? You have to commend Sprint for acting quickly on the issue, but you also have to wonder how the marketing people could have ever thought that the 600kbps cap was acceptable in the first place?

Still, the issue is mostly done and dusted now. I wonder how much Sprint will throttle video streaming when the network is congested? If you are planning on joining Sprint’s All-In plan, let us know your experiences with streaming video.

Source: Sprint

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