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Samsung Galaxy S6 and S6 Edge “Ok Google” from any screen feature returning

1 June 2015 18:34

The “Ok Google” feature on the Samsung Galaxy S6 and Galaxy S6 Edge seems to be reappearing for some users, as Google is in the process of rolling out a update to fix the problem. The voice command from any screen has been missing since launch, and has progressively gotten more widespread since then.

Google is releasing a fix for the issue right now, saying that there was an incompatibility with Samsung’s S Voice. In other words, if you want to use “Ok Google” anywhere on your device, that means the S Voice hotword is going to be disabled everywhere, except when the screen is turned off.

It does take time for updates like these to rollout, so in the meantime, a Community Manager on Google’s Product Forums suggests making sure you have the latest version of the Google Search App installed to get the hotfix as soon as possible.

It appears that what caused the issue was some of Google’s engineers smoothing out some incompatibility problems with the device, and “Ok Google” not working was a unintended result of that.

source: Google Product Forums

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