I salvaged my shattered iPhone with a ‘Band-Aid’ screen cover
After a BBQ last Sunday (there may have been alcohol), I dropped my phone. Multiple times. And I wasn’t lucky. Although my iPhone 6 Plus has suffered tiny hairline cracks in two of the corners, this time the drops were critical hits resulting in a spiderweb of substantial cracks, the majority of them around the bottom right corner — you know, where your thumb always is. Typing on it meant risking a tiny shard or two cutting into my thumb, and even when I avoided that, those cracks still irritated my fingertips. Touch functions were also impaired. Google Maps was not cooperating. While the brunt of the damage was in the lower corner, the drop had also crippled my front-facing camera. Perhaps the camera leaves the screen structurally weaker there, or was this the universe’s way of saying I’d taken one too many self-portraits?
And yet the next day was Monday, a work day. The Apple Store was fully booked. I needed a miracle. Or at least a cheap short-term solution. I turned to Pitamo’s smartphone bansouko (“Band-Aid”), a cut-it-yourself three-layer screen for broken smartphones. It promises to contain any more shards of doom, stop the cracks from getting worse, and keep your phone useable — all for under 10 bucks. What could go wrong?

I heard about the smartphone “band-aid” from my colleagues at Engadget Japan. None of them had tried it out — possibly because they were sober enough to not drop their (caseless) iPhone multiple times. I went to one of Tokyo’s many giant electronics stores to make a purchase.
I picked it up and grimaced. “Cut to size,” it said at the bottom of the packaging. I was going to be dependent on my cutting and tracing skills for this to work even remotely well. There’s a laborious nine-minute, Japanese-language tutorial on how to apply it, but the pictures included with the cover explain everything, even if you have no kanji-reading skills. You trace the outline of your phone (and because you cut it yourself, you can use it on any smartphone model). Then you cut out your phone-shaped sticker. Carefully. The guide then suggests you use a toothbrush to gently remove any excess phone screen shards. Except my thumb had done that for me already.
Then there’s the heady (actually low-stakes) tension of attaching your screen cover: no bubbles, get the sides aligned just right, and make sure nothing gets trapped underneath. In case you’ve never used one before, welcome to the wonderful world of smartphone screen covers. These little sheets of curvy plastic have the inexplicable superpower to trap air, hair and dust no matter how hard you try not to. (The Apple Store offers this service for free for a reason: You’ll screw it up on your own.)
The base layer of this particular cover is made of a softer material that keeps what’s left of your screen in place and intact. It also has a bit of flexibility to it and feels like it’s tightly bound to my phone. The topmost layer has a low-reflective satiny finish which the maker says should resist fingerprints more easily — though that’s really the least of my problems.
When it finally went on, it felt good. Peeling a “fresh” cover off an out-of-box smartphone is the primary reason most tech writers get out of the bed in the morning. This may be the reverse of that, but it feels just as satisfying. However, the struggle wasn’t over yet. I then had to grab a craft knife and cut away and areas that needed access to the outer elements: the home button, speaker and front-facing camera. The scrape of a craft knife on my iPhone made me queasy — especially on the home button — but I pushed through. Still, the glass-based damage to the front camera (coupled with multiple layers of plastic) means I’m going to have to learn how to take selfies with the iPhone’s main camera.

Is my screen perfect again? God, no. Look at it! But the smartphone cover is helping. I can safely run my fingertips over the screen; it’s at least useable again. My iPhone will live another day to play games, get me places on Maps, and help me rant on Facebook. Fortunately, I had paid extra for Apple Care, and so I’ll be taking my phone in later next week to get it replaced. This “Band-Aid” cover is very much a short-term solution, but by that criteria, it works.
Apple Sent Two Engineers to Customer’s House to Figure Out Music Deletion Bug
A couple weeks ago Vellum’s James Pinkstone wrote on his blog that Apple Music and iTunes Match deleted 122 GB of his personal music collection. The post kicked off a wave of speculation about whether Apple Music intentionally deletes users’ music. Apple eventually confirmed that the deletion was a glitch and that a fix was incoming. Today, Pinkstone wrote a blog post detailing how two Apple engineers named Tom and Ezra visited his home to try to recreate the problem.
Before they arrived, Pinkstone said that Apple told him a couple of things: Amber, the Apple Support Representative who told him the music deletion glitch was a “feature” functioning as intended, was mistaken and the company was convinced the issue wasn’t user error.
The engineers spent the day at Pinkstone’s house researching the issue, telling Pinkstone to use Apple Music, iTunes and his personal library as he would in the past. The next day, Tom returned to collect the data logs and cleared any evidence of him being on the laptop. Apple’s engineers weren’t able to recreate the problem, though Pinkstone notes that they did think the issue was a glitch that needed to be combatted. Yesterday’s iTunes 12.4 update includes safeguards to protect users from the music deletion bug.
Through an external drive connected to my laptop, we were now using a specialized version of iTunes in the hopes that the deletion would again occur; an idea that we knew may not pan out, since I’d had Apple Music for eight months before that first mass deletion. If something did go wrong, though, this version of iTunes would document what happened in more detail than the consumer version could.
Pinkstone’s Apple engineer visit is a good example of how far the Cupertino company will go to try to correct bugs in its products. MacRumors has heard several reports of Apple sending out engineers to the homes of users experiencing unique problems in an attempt to research them for fixes. The entire visit can be read about on Pinkstone’s blog.
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YouTube for iOS now works with Google’s Cardboard headset
You no longer have to pick up an Android phone to watch YouTube videos with a Google Cardboard headset. YouTube has updated its iOS app to introduce Cardboard support, so you can watch any clip (not just virtual reality videos) using your iPhone and a low-cost paper box. You’ve already had 360-degree video support before, but this is a big deal if you’d rather not swipe the screen to view footage from every conceivable angle… or if you’d just like to immerse yourself in 2D. There aren’t any other big upgrades here, but Cardboard support may be all that matters if you’ve been itching to try VR without spending a fortune or switching phones.
Source: App Store
Google puts search, GIFs and more inside its new iOS keyboard
Although Google has plenty of iOS apps, switching between them to share directions or perform a web search can be time-consuming. The company knows that the iPhone keyboard is where you spend a lot of your time, so it’s decided to launch fresh take on Apple’s default option. It’s called Gboard and it can search the web, embed GIFs, locate the perfect emoji and grab weather reports. It will also help send restaurant information, flight times and news articles to friends and family. “Anything you’d search on Google, you can search with Gboard,” says Rajan Patel, Principal Engineer at Google.
Let’s talk more about that emoji picker. Apple’s standard keyboard lists hundreds of tiny images, but locating the fire emoji can prove frustrating unless you know which section it resides in (it’s in Animals & Nature, by the way). Simply search for the keyword that best describes it and Gboard should instantly find it. Another really useful feature is the ability to pull up a Google search from the big “G” button positioned on the top left corner of the keyboard. Hit the button, search for whatever you want to send and attach it as a card without having to leave your conversation.
While swipeable keyboards have been available on iOS for some time now, Gboard introduces support for Google’s Glide Typing, which lets you slide your finger between keys to input text with tiny gestures. The company says Gboard will launch in the US first, but it will come to more regions (and support more languages) soon. Also, with Google I/O just around the corner, it would be safe to assume that Android users won’t have to wait long to get a taste of Gboard’s features too.
Via: Google Blog
Source: Gboard (App Store)
Apple Unable to Restore Data From iPhone of Florida Teen Lost at Sea
Apple has been unsuccessful in its attempts to retrieve data from a waterlogged iPhone that belonged to one of two Florida teens who were lost at sea last summer, reports ABC News affiliate WPBF 25.
14-year-old Austin Stephanos’ iPhone 6 was found in an abandoned boat off the Bermuda coast in March, eight months after he and friend Perry Cohen, also 14, went missing during a fishing expedition that began at Palm Beach County, Florida, in June 2015.
The two boys’ parents, who had been locked in a court battle over the iPhone’s fate, recently agreed to hand it over to Apple after the company said it would do everything it could to recover information from it in the hope that it would shed light on the circumstances of the teens’ disappearance.
With the iPhone in Apple’s possession, a dedicated forensics team disassembled the damaged device, cleaned its components and performed a chemical report as part of an exhaustive diagnostics and repair process. But despite the team of engineers working “around the clock”, Apple has been unable to glean any data from it.
The news was released by Austin’s father, Blu Stephanos, via a statement read by the family’s attorney, Michael Pike. “Although they were unable to restore the phone to a functional state, I want to thank Apple, Inc. for their hard work and generous assistance,” Stephanos said.
“If the FBI turned to Apple when they needed help, I see no reason to doubt that every possible means was employed to get Austin’s phone working again. It’s our understanding that Apple had a team assigned to the iPhone around the clock, and for that we are truly grateful.”
Stephanos’ statement went on to suggest he would keep the iPhone as a memento of his son, but the parents of Perry Cohen seem intent on exploring other options.
Pam Cohen, Perry’s mother, issued a subsequent statement which likewise thanked Apple for its efforts, but she also claimed that Apple had offered to hand the phone to other experts in the field who may be able to pick up where Apple left off and continue the work.
“We look forward to working cooperatively with Austin’s family toward this transition,” said Cohen. “We are not giving up on the iPhone’s potential for evidence until all viable efforts have been exhausted.”
Note: Due to the political nature of the discussion regarding this topic, the discussion thread is located in our Politics, Religion, Social Issues forum. All forum members and site visitors are welcome to read and follow the thread, but posting is limited to forum members with at least 100 posts.
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One of Apple’s earliest Siri engineers reportedly leaves for GE
Apple hasn’t had a great time holding on to the original Siri team, and we don’t just mean the founders — there are precious few of those core members left. And today, we’re learning that one of those last remaining pioneers may have walked out the door. The Information’s sources claim that Darren Haas, a Siri co-founder and Apple’s head of compute-focused cloud engineering, has left the company to join GE a few weeks after one of his fellow Siri alumni, Steve D’Aurora, reportedly did the same. The two are believed to be working on a similar cloud platform at their new employer.
There’s no official confirmation yet (both employees still list themselves as Apple employees on LinkedIn), so take this with a grain of salt. We’ve reached out to Apple to confirm the move. If true, though, it’s not exactly heartening news for the team at 1 Infinite Loop. While this is unlikely to be a fatal blow when many people are still working on Siri, it’s a symbolic loss for a company that was one of the first to embrace intelligent voice commands in the mobile world.
Source: The Information
Apple Pay finally becomes useful in Canada
Apple Pay technically launched in Canada back in November, but it might as well have been non-existent — you could only use a directly-issued American Express card, which isn’t all that common in the country. At last, though, things are opening up. Apple has announced that its tap-to-pay service is now available through a much, much wider range of providers. Right now, you can use it through heavyweights CIBC and RBC (both credit and debit cards) as well as smaller providers ATB (initially MasterCard-only) and Canadian Tire (MasterCard). The other big three (BMO, Scotiabank and TD) aren’t ready yet, but they’ve all committed to letting you pay with your iPhone or Apple Watch in the months ahead.
In some ways, mobile payments may have an easier time catching on in Canada than they do south of the border. The country has had tap-to-pay cards (and the terminals to match) for longer than the US — Apple Pay may be more likely to work at a store near you. There’s no mention of corresponding Canadian support for Android Pay, but it’s easy to see that coming when point-of-sale systems that support Apple Pay tend to support Google’s alternative.
Via: Globe and Mail, iMore
Source: Canada Newswire (1), (2), (3), (4)
How Armenian gangsters blew up the fingerprint-password debate
Paytsar Bkhchadzhyan is a woman with a colorful past and a bummer of a present.
She arrived this week in news stories with a string of criminal convictions, and gained notoriety for pleading “no contest” to felony identity theft early this year. Her iPhone was seized from her boyfriend’s house, one Sevak Mesrobian, who is a member of Los Angeles based gang Armenian Power.
Her fingerprint then began its long journey to giving civil liberties fetishists a new storyboard for their “bad touch” role-play scenes.
“Bad Touch” ID
Much ado has been made over a Los Angeles judge’s February decision to grant a search warrant allowing authorities to take Bkhchadzhyan’s fingerprint and use it to unlock her iPhone. Surfacing in the news this past week with drama and fanfare, it’s an unprecedented revelation that has divided legal experts, and given our collective Big Brother paranoia and infosec hysteria a shot in the arm that we really didn’t need.
The decision came in record time, probably thanks to Touch ID’s own timeout function giving the authorities a helpful spike of urgency to their request. Within 45 minutes of Bkhchadzhyan’s arrest for identity theft last February, the warrant to search her phone was granted, and her fingerprint was taken and used to bypass the biometric password for her iPhone’s Touch ID.
Things would have been different had she been using a regular password or passcode, which is protected by the 5th Amendment’s safeguards for self-incrimination.
The federal judge weighing in on the search warrant, U.S. Magistrate Judge Alicia Rosenberg, didn’t consider a fingerprint the same as a password. Rosenberg’s decision was preceded by a Virginia Circuit Court judge in October 2014, where it was a ruled that giving biometric data is not the same as divulging knowledge.
Some argue that what happened in LA violates the woman’s 5th amendment rights. But the issue is far from being decided. In the meantime, some authorities are quick to exploit the law’s failure to keep pace with technological advances like Touch ID and the public’s perception of what a password really is.
The jury is out
As we learned in the San Bernadino iPhone case, phones are just about the most valuable real estate law enforcement can get its hands on. We also learned that the whole situation of laws and phones and threats and passwords is messy and baffling.

But think about it this way: Our laws around tech, privacy, and the needs/wants of authorities are a bit like an old building. One that has had every inch of usable space utilized, with no overall plan for expansion. But in the era of cyber, it must remodel. The only thing really guiding it is the structural bits that can’t be moved (like the 5th Amendment). To expedite growth into the next room, cops are just punching through walls. And judges, like the tech companies whose inventions are facilitating this explosive growth, are really not interested in signing off on anyone’s expansion plans.
Though, I think it’s safe to assume that Apple didn’t consider that its innovation was going to give law enforcement a pass to jump the search and seizure queue.
In this case, it all ended up boiling down to the relative value of the password protections afforded ordinary citizens versus the worth of a gangster’s girlfriend. And that’s where things start to get really interesting.
It turns out that Paytsar Bkhchadzhyan is a link worth clicking on.
If only she’d used a PIN code
If you think there’s irony in a woman getting sent up the river for identity theft ending up center stage in the biggest fight over passwords and privacy ever, just wait — there’s more. Authorities were actually after the treasure trove of information in Bkhchadzhyan’s phone, which most likely included her boyfriend’s activities in a gang called Armenian Power.
As described in an elegant piece by Halyley Fox for LA Weekly, Armenian Power members run with names like Thick Neck, Guilty, Stomper, Gunner, Lucky, Menace and Casper (and at least one lady gangster named Sugar). They earn these names from shootouts involving AK-47s on the streets of LA, as well as their occupations. Their business practices include kidnappings and protection rackets, but primarily involve exploiting security holes to perform identity theft, bank fraud, and card skimming through hardware hacking.

To that effect, the racket that helped land an Armenian Power leader in prison in 2014 was what the FBI called, “a sophisticated debit card skimming operation” involving “the installation and use of skimmers to steal thousands of customers’ debit card numbers and PIN codes.” Gangsters went into stores and swapped out point of sale keypads while checkout clerks were distracted, then returned to swap them again a week later, loaded with customers’ credit and debit card data.
Bkhchadzhyan’s boyfriend is currently in prison. But since news reports link the iPhone fingerprint warrant with an ongoing investigation, he may not be the droid they’re looking for. What comes to mind here is the Armenian Power’s well-documented willingness to fight for Syria’s President Bashar Al-Assad — self-described “gangbanging for Syria” and for their homies back in SoCal. Bringing that war home would be very bad, indeed.
At any rate these are the kind of guys, who, unlike the genteel security team members at Apple, would be more inclined to part your hair for you about eight inches too low than debate theories about password security use cases.
Now that American judges are treating Armenian gangsters like country mice in the big city, some of the more extreme hypotheticals about cops exploiting Touch ID have come home to roost.
And in light of the all implications here, paranoid jokes about fingerprint passwords posing a serious risk to outlying body parts under extenuating circumstances don’t seem so far fetched after all.
Images: Petrovich9/Getty (Lead); Bryan Thomas/Getty Images (No entry); Magdalena Mayo/PA Wire (ATM)
New Apple Site Lets Users Create Custom ‘Shot on iPhone’ Mother’s Day Video
Following the launch of its “Shot on iPhone” Mother’s Day ad, Apple has created a dedicated website that allows customers to create their own Mother’s Day video by uploading images of their mom.
The simple site, first shared by iPhone in Canada, opens with an upload image link, which allows users to upload a photo. The photo is then inserted into a customized version of Apple’s Mother’s Day video and can be uploaded directly to Facebook.
Content wise, the video is identical to Apple’s Mother’s Day Shot on iPhone ad, featuring photos of mothers from iPhone users around the world, with the addition of the user-uploaded photo.
The site, which is a new marketing tactic for Apple, may have been created by Apple advertising partner Media Arts Lab, as an employee was the first person to tweet out a link to the new site. Apple’s video creation tool comes just ahead of Mother’s Day, which occurs on Sunday, May 8.
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Cops hacked the iPhone owned by ‘Shield’ actor’s murdered wife
It might not have gotten the same amount of press as the San Bernardino case, but authorities also hacked into the iPhone of Michael Jace’s wife with the help of an outside party. According to the court documents obtained by LA Times, the Los Angeles Police District has been trying to get into April Jace’s iPhone 5s since 2015. Michael Jace (Julien Lowe from The Shield) is accused of killing April, and investigators believe they argued via text before she was murdered.
April’s phone had a passcode lock, and as you probably know by now, a set number of incorrect attempts will wipe an iPhone clean. An LA judge apparently ordered an Apple technician to help cops figure out a way to crack the device open sometime in 2015. That didn’t seem to work, and for quite some time, the phone wouldn’t even switch on.
Authorities aren’t going after Apple again for this case, though, because they found someone else who could hack into the device, just like the San Bernardino investigators did. LA Times says the LAPD found a “forensic cellphone expert” on March 18th who managed to override the lock screen. The court documents didn’t mention whether the expert also exploited a flaw in the phone and its unidentified platform. If he did and authorities also paid for his services, they might keep that particular flaw a secret from Apple, as well. Let’s just hope it’s a vulnerability the tech titan already fixed.
Source: Los Angeles Times



