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Posts tagged ‘iPhone’

17
Sep

iTunes and App Store Down for Some Users


According to Apple’s System Status page, both the iTunes Store and the App Store are down for some users. The iTunes Store has been experiencing issues since just after 1:00 p.m. Pacific Time this afternoon, and while the App Store outage period is not listed, MacRumors has seen several complaints about accessing it going back an hour or two.

Apple’s System Status site says some users may be unable to sign into the App Store and the iTunes Store, an outage that comes at an inconvenient time as the iPhone 7 and the iPhone 7 Plus were just released, so many people are trying to set up their devices and download new apps.

There’s no estimate given for when services might return to normal.
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17
Sep

iOS 10 review: Apple evolves


With iOS 10, Apple is basically polishing a pearl. iOS 8 introduced a vibrant and “flat” new aesthetic. iOS 9 was focused on refinement. So by this point, we should get something completely fresh and new, right? Well, not quite. Just like the iPhone 7, Apple’s latest mobile OS doesn’t look that much different on the surface. Instead, the company once again chose to focus on improving the overall experience. In particular, this year’s refinements collectively make the OS a lot more convenient (and help Apple play a little catch-up). If you’ve longed for some of the features you’ve seen on your friends’ Android phones, iOS 10 is more than enough to keep you under Apple’s spell for another year.

Getting started

iOS 10: review

At this point, moving to a new version of iOS probably feels routine. While there were widespread reports of the update “bricking” devices during its launch day, it looks like most of those issues have been ironed out. As always, though, be sure to back up your device before doing any sort of major upgrade. Even if you have your current iOS device set to automatically back up on iCloud, it’s still worth making a local copy through iTunes in case all hell breaks loose. (Also, restoring your phone from the cloud is much slower than with a local copy.)

There’s a good chance you’ve already been prompted to upgrade, but if you’ve procrastinated, head to the “General” section in the Settings app to manually initiate the update. Then just wait for the installation file to download (it’s over 1GB, so it takes a few minutes), and proceed with the installation. You’ll want to have your phone connected to a charger while you’re going through this process, unless your battery is almost full.

A revamped lock screen

Assuming all goes well, you’ll be presented with the all-too-familiar lock screen. This time around, though, it brings some new tricks. Swiping left bring you to the Today screen, which is now far more customizable than before. It’s basically a quick way to access widgets, which can do things like show you the weather, the latest news and your upcoming appointments. Naturally, there’s a bunch of built-in Apple widgets, but plenty of third-party developers are building them as well, including The New York Times, The Weather Channel and yes, even Google.

Swiping right from the lock screen brings up the camera, something that happens almost instantly on my iPhone 6S. Previously, you had to drag up from the bottom right of the screen to open the camera, which was a bit more difficult. I often missed the touch target completely, which left me swiping up a few times in futility. And, come to think of it, I’ve missed out on a few great photo opportunities because of that. Swiping right (get your jokes in now) has turned out to be a much more accurate gesture.

You can also do a lot more with the notifications that appear on the lock screen. If you have a 3D Touch-capable phone like the iPhone 6S or 7, you can interact with things like text messages without even leaving the lock screen. Some notifications will require you to unlock the phone to use 3D Touch features, but that’s just good security. Swipe down from the top of the lock screen to get your full list of notifications, all of which are also interactive using 3D Touch.

A more useful Control Center

If you swipe up from the lock screen, and indeed anywhere else in iOS 10, you’ll bring up the ever-useful Control Center. Instead of cramming all of its functionality in a single screen, it now spans two separate pages. The first houses all of the quick settings you’re familiar with — toggling on and off Airplane mode, WiFi, Bluetooth, Do Not Disturb and screen rotation lock — along with buttons for managing AirPlay Mirroring, AirDrop and Night Shift. And of course, those handy quick tools like the flashlight and timer are still at the bottom.

But, you might be wondering, what happened to the media controls? All of that is handled in the second page of the Control Center, which has room for more options. In addition to merely playing and pausing songs and skipping tracks, you can jog through your location in a track without leaving the Control Center. That’s particularly useful for longer files like podcasts and audiobooks. The bottom of the screen lets you easily switch between all available AirPlay devices on your current WiFi network.

The redesigned Control Center has ended up being one of the highlights of iOS 10 over my past few months of testing. I don’t have to jump into my iPhone’s settings or music/podcast apps nearly as much anymore. What’s the word for that? Oh right: convenience.

3D Touch (and Taptic Engine) finally feels useful

Apple introduced 3D Touch in last year’s iPhone 6S as a new method of smartphone interaction. Sure, it basically just replicated the “right-click” from PCs, but there was a lot to like in theory: What if you could just quickly access the most popular features of your favorite apps? Who wouldn’t want that? Even I was sold on Apple’s pitch back at the time, and over the past year I’ve grown to rely on it for apps like Swarm and Evernote.

The problem, though, is that Apple didn’t pay nearly enough attention to 3D Touch and the Taptic Engine in the 6S. While a handful of built-in apps and some third-parties adopted it, Apple almost seemed to distance itself from the feature after the 6S launch. Perhaps it was focusing its energy on the more powerful Taptic Engine that would be coming in the iPhone 7, but whatever the reason, many iPhone 6S owners felt like there was a lost opportunity to tap into 3D Touch (heh).

That’s less the case in iOS 7, where 3D Touch works in almost every part of the OS. There’s the notification integration I mentioned earlier, but I also learned to love the smaller additions, like using 3D Touch to change the brightness of my iPhone’s flashlight. Thanks to its more powerful Taptic Engine, the iPhone 7 also brings haptic feedback to simple things, like scrolling through the time in the Clock app, or scrolling through your library in the Music app. It gets to a point where you almost feel like you’re scrolling through a physical book, or a pile of CDs.

The Messages app takes on Snapchat

Apple really focused on improving its core apps in iOS 10, and the Messages app got the bulk of the upgrades. You can now change the intensity of iMessages (the chats labeled in blue that you’re having with other iMessage users), from a huge “Slam” effect that almost takes up the whole screen, to an obscured “Invisible Ink” message that has to be swiped to be read. The latter is particularly useful if you’re in a public place with lots of prying eyes. There are also screen effects that can accompany your notes, including a bunch of balloons, falling confetti, laser lights, fireworks and a shooting star. They’re fun at first, but they’ll be particularly useful for annoying your friends endlessly.

Just like the Apple Watch, you can send hearts (but of course, not your actual heart rate) and other symbols from within Messages using Digital Touch. You can also react to things people send you with “tapback” responses by double-tapping on them. You can also send a handwritten message by turning your iPhone into landscape mode (of course, you can also bring up the keyboard if you prefer typing this way). In the iOS 10 beta, you had to manually enable the handwriting mode, but it was also a bit hard to find.

The biggest change in Messages is that it now has an ecosystem of its own apps and sticker packs. By default, it includes apps for image and video searching (hooray easy-to-find animated GIFs!), as well as for sharing your most recently played Apple Music tracks. But you can easily add even more apps by hitting the icon of four dots at the lower left of the screen. (If that sounds confusing, you’re not alone. Apple’s interface around the entire Messages App experience needs some work, especially once you start piling in more software. It’s one area where I seriously began to feel the limits of the iPhone’s 4.7-inch screen, though it doesn’t seem much better on the 7 Plus either.)

Once you’ve made your way to the Messages App store, you’ll see a plethora of stickers, games and software that will appear right within your chats. It works just like the normal app store, except this time whatever you download shows up in the Messages app section. There’s also a good chance you’ve already installed apps that have brought along their own Messages apps, like Yelp, Evernote and Venmo.

Messages apps are similar to Apple Watch apps: They’re typically focused on a few functions that will work well within a chat. Yelp, for example, lets you share restaurants that you’ve recently viewed. Similarly, you can share specific movie times and locations with Fandango. One of the more interesting app implementations comes from OpenTable, which allows you to pick five restaurants and vote on them with your friends. Once you decide on a restaurant, you can complete the reservation process right from within Messages. (Eater has a good overview of how the whole process works.)

The games selection in the Messages app store isn’t huge, mostly consisting of simplistic board games at the moment. But it’s still cool to be able to play a quick game of chess with friends right from a text conversation. I suspect we’ll see plenty of multi-game entries like GamePigeon, which currently packs in pool, poker, sea battle, Go and a Scrabble-esque anagram title.

The Message app’s Stickers are merely that: Images that get sent to anyone, even friends on other platforms. Much like ringtones, they’ll likely end up being an easy way for Apple to get a few bucks from its users more often. But I’ll admit, the stickers are a lot of fun to use. I dropped $2 on the first collection of Pokémon pixel art. No regrets.

Apple’s intent with all of Message’s upgrades is pretty clear: It wants you to leave the app as seldom as possible, even if that means working even closer with third-party companies. Given the fast rise of Snapchat and Facebook Messenger, it’s not surprising that Apple is actually trying to cultivate its one successful “social network.”

Smarter Photos

So, about those other core iOS app upgrades: The Photos app now uses computer vision technology to make some sense of your piles of pics. For example, searching for “cats” brings up a healthy dose of my obsessive feline photography. It’ll also automatically detect the most common faces in your photos. While it’s up to you to actually name those faces, it’s still a big help if you hate organizing photos as much as I do.

Photos also creates “Memories,” or auto-generated slideshows of pictures from your library. It’s similar to the way Google Photos slideshows work in that they’ll typically focus on a single person or photos taken around a specific event. The Memories themselves are a combination of stills, Live Photos and video in your library. You can also set the music mood and length of each Memory, which will likely be useful if you’re throwing them over to an Apple TV to watch with a group.

Memories usually turned out well, though they’re still clearly a work in progress. Sometimes the software would choose photos with fingers blocking them, or pictures that I know for a fact have a better duplicate in my library. Still, it’s useful if you don’t want to build a slideshow on your own.

Refined Music

The new Music app actually looks very different from what came before, which isn’t the case for the rest of iOS 10’s updates. The new interface is all about large fonts, bold colors and disc art wherever possible. Those of you who were annoyed by Apple focusing more on its streaming music service than your own collection of tunes will likely be pleased, as your local library is the first thing to pop up. The “For You” section also does a better job of recommending tunes (as well as explaining why you might want to listen to them).

I’ve seen both praise and criticism of the Music app’s redesign, but personally I dig the clean aesthetic. But really, anything is better than the last iteration. One nifty addition: You can quickly access lyrics of songs on Apple Music from within the Now Playing screen. It’s not there for every song, but it’s an easy way to get prepped for karaoke.

Siri gets smarter, again

After launching to much fanfare, it’s almost as if iOS users have grown to hate Siri. She had a penchant for not hearing you properly, and her actual capabilities were fairly limited. That’s changing with iOS 10, as Apple has — you guessed it — opened up Siri to other developers. I was able to book Uber and Lyft cars, as well as send cash to a friend using Venmo, with only voice commands. You’ll still have to deal with some accuracy issues, but at least now Siri is actually starting to get useful.

Siri also powers contextual awareness in iOS 10’s predictive keyboard. So, on top of just trying to guess what word you’re typing next, it can do things like fill out contact information if you start chatting about someone’s phone number. And if you’re trying to schedule something, it can also tell you when you’re available by looking at your calendar. This feature still seems to be in its early stages, but it’s a fascinating way of implementing predictive intelligence.

Odds and ends

  • I didn’t talk much about iOS 10’s design because, honestly, nothing really changed. The home screen still looks like the same old wall of icons you’ve seen before.
  • Yes, I know we’ve seen plenty of these features in Android already. But at this point, everyone in the mobile industry is shamelessly getting “inspired” by the competition.
  • While iOS 9 offered up some big changes for iPad multitasking, iOS 10 doesn’t add much. The Control Center has a bit more room to breathe, but that’s about it.
  • You can finally remove built-in Apple software, like the much-maligned Stock app. But, to be clear, the app basically just disappears, it doesn’t actually get uninstalled.
  • It really feels like iOS 10 breathed new life into my iPhone 6S, and I’m hearing similarly good stories from people installing it on the iPhone 5. It also runs well on my first-gen iPad Air.
  • I didn’t have any HomeKit-equipped hardware to test out the Home app, but I’m looking forward to seeing how Apple tries to unify the messy IoT space.

Ultimately, iOS 10 is a collection of small, but important, changes to an already solid mobile OS. I would have liked to see a whole new design too, but what matters more is that actually using the OS is a significantly better experience. The combination of the new Today screen and Control Center has already saved me plenty of time.

We’ll probably end up seeing a major facelift next year, but for now, iOS 10 is an upgrade that Apple users should look forward to.

16
Sep

AP and Vice sue FBI for San Bernardino iPhone hack info


The Associated Press and the Gannett Satellite Information Network, parent company to USA Today and Vice Media, filed suit against the FBI in federal court on Friday demanding information on how the bureau broke into the San Bernardino shooter’s iPhone. The news organizations are leveraging the Freedom of Information Act in their lawsuit, arguing that the FBI has no expectation to privacy regarding the methods used to crack the shooter’s phone encryption and that those methods should be disclosed to the public.

This lawsuit stems from the FBI’s attempts earlier this year to break through the Apple iPhone’s encryption system and access any pertinent data relating to its investigation of the San Bernardino terrorist attack. The FBI first attempted to coerce Apple into building a backdoor, then reportedly paid more than $1 million for a “third-party solution” after their initial efforts were rebuffed by both the company and the courts. Whatever that solution entailed worked, sorta. The FBI were able to access the phone but found nothing that furthered its investigation and in doing so further heightened the public’s distaste for governmental surveillance.

Via: Verge

Source: US District Court

16
Sep

The Engadget Podcast Ep 6: I Beg Your Pardon


Managing editor Dana Wollman and reviews editor Cherlynn Low join host Terrence O’Brien to discuss all the latest Apple goodies. Plus they’ll talk about Samsung’s software bandaid for your exploding Note 7 and debate whether or not Edward Snowden deserves a presidential pardon.

The Flame Wars Leaderboard

Wins

Loses

Winning %

Chris Velazco
3
1
.750
Christopher Trout
2
1
.666
Dana Wollman
2
1
.666
Devindra Hardawar
6
4
.600
Nathan Ingraham
3
4
.429
Cherlynn Low
4
6
.400
Michael Gorman
1
2
.333

Relevant links:

  • ACLU and Amnesty International ask Obama to pardon Snowden
  • Edward Snowden explains why Obama should pardon him
  • NYC nixes kiosk browsers after homeless commandeer their use
  • Samsung’s Note 7 exploding battery ‘fix’ is a 60 percent limit
  • Apple releases iOS 10 and watchOS 3
  • Apple’s AirPods aren’t a must-buy — yet
  • iPhone 7 and 7 Plus review: Apple (mostly) plays it safe

You can check out every episode on The Engadget Podcast page in audio, video and text form for the hearing impaired.

Watch on YouTube

Subscribe on Google Play Music

Subscribe on iTunes

Subscribe on Stitcher

Subscribe on Pocket Casts

16
Sep

The FBI missed a trick to hack the San Bernardino iPhone


The FBI told Congress it couldn’t hack the San Bernardino shooter’s phone without Apple’s aid, but a researcher has proved that claim was inaccurate. “The process does not require any expensive and sophisticated equipment,” wrote University of Cambridge researcher Sergei Skorobogatov. “All needed parts are low cost and were obtained from local electronics distributors.”

Security firm Trail of Bits argued earlier this year that it would be possible to replace the iPhone firmware with a chip that doesn’t block multiple password attempts. You could then try every single one until you’re in, a process that would take less than a day with a four-digit code, and a few weeks with a six-digit one.

Despite government comments about feasibility of the NAND mirroring for iPhone 5c it was now proved to be fully working.

That’s not to say it didn’t require some know-how. It’s dead easy to brute-force a password using special devices that tap every single possible code. The problem is that the iPhone firmware blocks any attempts to enter more than four codes, and can wipe the entire phone after 10 failed attempts.

The FBI claimed that Trail of Bits’ system wouldn’t work, but Skorobogatov proved otherwise. Removing the NAND is the trickiest part — a thin-blade knife and temperature over 300 degrees Celcius (572 degrees F) is needed to loosen the epoxy holding the chip in place. Special care must be taken to not damage it permanently.

From there, he created an exact backup of the NAND’s virgin state and copied it to a special test board. After six password attempts (which sets off a one minute delay) the NAND backup is restored. That allows six fresh passwords to be tried every 90 seconds, so it takes about 40 hours to try all 1,667 combinations and crack a four-digit code.

Skorobogatov’s system is just a proof of concept, but it wouldn’t be difficult to build a fully automatic emulator that could reliably crack a passcode. “Despite government comments about feasibility of the NAND mirroring for iPhone 5c it was now proved to be fully working,” the paper says.

That again lends credence to FBI critics who said that the FBI was only pushing for Apple’s assistance to create a precedent in court. A magistrate judge ruled against Apple, so law enforcement could use that decision to make other companies cooperate in encryption cases. After withering criticism from Congress, however, it eventually dropped the case, saying it had figured out how to hack the iPhone itself. It’s now believed the FBI was aided by Israel’s Cellebrite, according to Tel Aviv daily Yedioth Ahronoth.

Researcher Matthew Green told Wired that the FBI may have had legitimate concerns about frying the NAND chip when removing it. However, Skorobogatov maintains that even an experienced iPhone repair tech could do what he did. “The more chips you de-solder, the more experienced you become,” he says. “If one researcher can accomplish this relatively quickly, I would think a team of FBI forensics experts with the right hardware and resources could do it even faster.”

Via: Matthew Green (Twitter)

Source: Arxiv

16
Sep

iPhone 7 Plus teardown reveals bigger Taptic Engine


iFixit has given Apple’s latest plus-sized flagship phone the same treatment it gave its older siblings. It’s currently in the midst of tearing down an iPhone 7 Plus, taking it apart piece by piece to give us a more complete picture of what’s going on inside that rose gold facade. The team already tore down the part where the headphone jack used to be, and it looks like Apple really didn’t make room for the 3.5mm port. That corner of the phone also contains the Taptic Engine, which looks much, much bigger than the one inside the 6s Plus. Makes sense, since the Home button now makes the phone vibrate when you push it.

iFixit also confirms that the new phone’s battery is a bit bigger than the one in 6s plus (2900 mAh vs. 2750 mAh), which supports Apple’s claim that it can last an hour longer. As you can see above, the device’s dual rear camera comes as a single module. It lives in the bigger exterior bump that’s now apparently built into the chassis itself as a water- and dust-proofing measure. You can follow the team as they dig into the the phone’s innards further. But if you’re more interested in what’s inside the Apple Watch Series 2, you can also keep an eye out for its teardown right here.

Source: iFixit

16
Sep

T-Mobile tells iPhone owners not to install iOS 10 just yet


T-Mobile issued a stern warning to its customers against downloading and installing the new iOS 10 update to their existing 6, 6 Plus and SE iPhone models. According to the T-Mobile website, doing so will, cause the handset to “lose connectivity [to the T-Mobile network] in certain circumstances.” Once that happens, the user can only re-establish their network connection by fully powering down the phone and restarting it. That said, the company does expect Apple to push a corrective patch live within the next 48 hours.

Via: Verge

Source: T-Mobile

15
Sep

Apple’s iPhone 7 Plus has already sold out


In a break from tradition, Apple said last week that it would no longer report the volumes of new iPhones it sells over the first pre-order weekend. The justification, according to the company, is that pre-order numbers are “no longer a representative metric” and that it basically knew the iPhone 7 would sell out anyway. That prophecy has come to pass, at least in part, after Apple released a statement confirming that it has already allocated all of its iPhone 7 Plus stock and sold all Jet Black iPhone 7s.

Apple told TechCrunch: “Beginning Friday, limited quantities of iPhone 7 in silver, gold, rose gold, and black will be available for walk-in customers at Apple retail stores. During the online pre-order period, initial quantities of iPhone 7 Plus in all finishes and iPhone 7 in jet black sold out and will not be available for walk-in customers.” Put simply, if you’re looking to get an iPhone on launch day (September 16th), it’s probably best that you don’t visit an Apple Store. The company’s partners, including carriers, will have differing stock levels, but may be better placed to handle your order.

You can, of course, order online. However, that means you’ll have to wait until the backlog clears. In the US and the UK, both iPhone 7 models are showing a 2-3 week wait time on the Apple website. It’s also clear that if you’re after the new Jet Black variant — which has undergone a “precision, nine-step anodization and polishing process” — you may need to wait up to five weeks for the iPhone 7 to become available or until November for a shiny black iPhone 7 Plus.

To that, Apple says: “We sincerely appreciate our customers’ patience as we work hard to get the new iPhone into the hands of everyone who wants one as quickly as possible.”

Via: Recode

Source: TechCrunch

14
Sep

iOS 10 Messages Apps and Games Worth Checking Out


With iOS 10 now available to the public, there are hundreds of new Messages apps available in the dedicated Messages App Store. For the first time, we’re getting a look at just what apps in Messages are going to be capable of, and it’s more than a just a gimmick.

There are apps for all doing all kinds of things, from expressing yourself with GIFs and stickers, to sending song lyrics, sharing movie information, maps locations, weather reports, and more, plus there are even more in-depth tools for figuring out what restaurant to eat at, sending money to friends, and other conveniences that are sure to save you a lot of time.

In the list below, we’ve gathered up a handful of some of the most useful apps in the Messages App Store, so if you’re looking to see what Messages apps can do, this is a good starting point.

Installing a Messages App

To install an app from the Messages App Store, tap on the “App Store” icon when in a conversation. From there, tap on the icon of four dots to open the app drawer, then choose the “+” button to access the store itself. The Messages App Store is similar to the iOS App Store, so choose an app and then tap on the price or “Get” to download it.

Messages apps are usually installed automatically, but can be accessed in the App Store by tapping on “Manage” and toggling apps on and off.

Notable Apps and Games

messagesapps

GIF Keyboard (Free) – GIF Keyboard from Tenor is available as a Messages app, making it easier to insert GIFs directly into chat conversations. It features a create-a-GIF- option, trending GIFs, GIF categories for access to quick reaction GIFs, and a search tool.

ETA ($2.99) – With ETA, you can share the arrival time before you reach your destination directly in the Messages app, so if you’re on your way somewhere, the person waiting for you will know when you’re going to arrive. You can share from your saved location or search from any nearby destination.

Carrot Weather ($3.99) – Carrot Weather lets you check the weather within the Messages app and share weather forecasts with friends. It features the same humorous weather updates available in the main Carrot Weather app.

Fandango (Free) – Fandango’s app lets you send movie suggestions and times to friends with just a tap, and once you agree on what to see, you can purchase movie tickets to the local theater without leaving Messages.

Drafts ($4.99) – Drafts, an app for quickly taking down notes and sending them almost anywhere, now has an iMessage extension that lets you insert text snippets from Drafts into Messages. It’s a quick way to share notes or other information with friends and family.

iTranslate (Free) – iTranslate is a useful app that will let you translate text in Messages just before sending it. More than 90 languages are available, and it features a Direct Voice Translation feature. When the person you’re communicating with has iTranslate installed, there’s an option for easy two-way real-time communication in two different languages.

Music Memos (Free) – Apple’s Music Memos app, which is meant to be used for recording and saving quick song and melody ideas, now works in the Messages app. You can share your song ideas in Messages using the new Music Memos for iMessage app, giving you a quick way to send what you’re working on to friends and family.

OpenTable (Free) – Reservation app OpenTable’s Messages app aims to answer the question “Where should we eat?” It offers the ability to suggest restaurants to friends and family, vote on options, and then make a reservation all without leaving Messages.

Genius – Song lyrics and music app Genius has a Messages extension that allows users to look up lyrics to songs and then send them to friends. It’s a handy way to share the lyrics to what you’re listening to without having to look them up in Safari or another app.

Truth Truth Lie (Free) – From the creator of SketchParty TV, Truth Truth Lie is a Messages game that allows users to record three video clips, two containing a truth and one containing a lie. The objective is to guess which ones are the truth and which is the lie.

Square Cash (Free) – As long as you’ve connected the Square Cash app to your phone number and bank account, Square Cash for iMessage lets you quickly send money to your friends from within iMessage. You can choose an amount and send it in just a couple of taps, making Square Cash’s already-simple money sending process even easier.

Snappy Browser ($1.99) – Snappy Browser is a third-party browser that lets you use the web within Messages for looking up quick tidbits of information. You can look something up and then send a link without having to exit Messages to use Safari.

ESPN (Free) – With the ESPN Messages app, you can watch game highlights in iMessage and share current scores with friends. It pulls data from from your ESPN account, displaying the teams you follow, and offers a quick way to send a score to keep someone up to date on a game.

Momento ($1.99) – Momento is an app that scans your photos and makes GIFs from your images, which can then be shared in the Messages app. It takes two or more images that were taken at the same time and combines them, for quick little animations that resurface old memories.

Found an awesome app or game we haven’t covered? Make sure to share it in the comments.
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14
Sep

Apple’s iOS 10 is bricking iPhones


Apple’s iOS 10 just dropped this morning and, less than an hour after launch, the landings haven’t been smooth for everyone. From the get-go, Twitter has lit up with reports of people’s phones (including your humble Engadget contributor) getting bricked or otherwise stuck in the update-restore process.

It appears iPhones weren’t the only devices having trouble with the update, either. As Brianna Wu noted on Twitter, the update has also bricked her iPad Pro.

Do not install iOS 10. It’s also bricked my iPad Pro. iPhone 6S Plus will require PSU wipe. No access to calls, email, or calendar today.

— Brianna Wu (@Spacekatgal) September 13, 2016

Apple, for their part, issued a statement saying: “We experienced a brief issue with the software update process, affecting a small number of users during the first hour of availability. The problem was quickly resolved and we apologize to those customers. Anyone who was affected should connect to iTunes to complete the update or contact AppleCare for help.”

Of course, that’s cold comfort for someone still staring down the “Connect to iTunes screen.”