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Posts tagged ‘Facebook’

13
Sep

Facebook Messenger chief admits bot launch was ‘overhyped’


Chatbots were oversold and not that great when they first launched earlier this year, Facebook Messenger VP David A. Marcus told Techrunch’s Disrupt conference. “The problem was that it got really overhyped very, very quickly,” he said. “And the basic qualities we provided at that time weren’t good enough to replace traditional apps.”

The problems, he added, are typical with the growing pains for any ecosystem. It didn’t help that Facebook gave developers a very limited amount of time (just two weeks) to develop the first bots before they debuted at the F8 developer conference in April. “This is a long journey, and you have to start somewhere,” said Marcus.

Despite that, Facebook is now satisfied with the way bots are progressing. 34,000 developers are now working on them, and the platform has over 30,000 bots total — triple the number since July. To prove that they’re getting better, he cited chatbots that let you pay, and others that can display web content directly on Messenger. Other successful bot categories include news bots, mapping and retail sales.

Facebook has developed a lot of AI tech to support the bots, including apps that can recognize objects and read books to learn more quickly. It has open-sourced not only the algorithms, but the hardware and servers that can do the intensive number-crunching required. If machine learning advances as fast as some experts believe (and fear), the bots should become very capable, very quickly.

Source: Techcrunch

13
Sep

Facebook works with Israel to curb posts inciting violence


Facebook is no stranger to fighting terrorism online, but it’s about to take those efforts one step further. In the wake of lawsuits from terror victims’ families, the social network is partnering with Israel on ways to track and pull content that incites violence. The country claims that a year-long surge in Palestinian violence was partly sparked by social posts, and hopes that tighter controls on those posts will help douse those flames. The two aren’t saying exactly what they’ll do, but Facebook has stressed its belief that it can fight extremism through a “strong partnership” between public and private organizations.

Whatever the plan, Facebook is likely feeling pressure to cooperate. Although monitoring pro-violence posts would be consistent with its more aggressive anti-terrorism stance in recent times, it also has to worry about proposed Israeli legislation that would force social services to censor pro-violence content themselves. The country might well be depending on that anxiety to have Facebook take voluntary action.

The alliance won’t please digital rights advocates, who see it as a fast track to censorship. Just what constitutes inciting violence in a case like this — will Facebook only block explicit calls for death and destruction, or will it be asked to silence anyone who objects to an Israeli presence in disputed areas? And needless to say, many Palestinians will argue that it’s the Israeli presence that’s at fault. They’d see agitation on Facebook as the symptom, not the cause. Regardless of the exact circumstances, Facebook may not have much of a choice.

Source: The Guardian

13
Sep

Facebook Messenger chatbots now support payments


The latest version of Facebook Messenger adds a new feature to the 30,000 or so chatbots that currently inhabit its platform. Starting today with version 1.2, those Messenger bots can now accept payments directly in the chat without sending users to an external website.

The feature was announced today at TechCrunch Disrupt by Facebook’s Messenger chief David Marcus, who noted that the payments system will support most credit cards and payment services including Visa, MasterCard, American Express, Stripe, PayPal and Braintree. From the consumer side, users will see “Buy Now” links popping up in relevant chats. Tapping the link will bring up a quick payment confirmation tab that automatically defaults to whichever credit card a user has tied to their Facebook or Messenger account. The feature is currently available for certain developers as a closed beta, but businesses and devs can still apply to be included in the test run before it rolls out to all developers.

In addition to the speedy new payment system, the latest version of the Messenger Platform also allows developers to pull in additional UI elements like quick responses, shipping notifications or flight updates, as well as the ability to make Newsfeed ads point directly to Messenger chats. Finally, there are some new share features that allow users to forward individual chat messages or invite friends to start their own thread with a particular bot.

Via: TechCrunch

Source: Facebook Newsroom

12
Sep

Instagram lets anyone filter words out of comments


Instagram is making good on its promise to bring word filters to everyone. The photo-centric service has announced that anyone can now filter their comments to keep out abusive (or just plain annoying) feedback. If you’re tired of dealing with harassment or “get more followers” spam, you won’t have to spend ages blocking users or reporting individual comments. It’s just a matter of choosing the right keywords to keep discussions civil.

Co-founder Kevin Systrom is quick to admit that filters and similar user tools “aren’t the only solution.” Ultimately, Instagram itself has to be smarter about banning users and preventing hurtful comments from showing up in the first place. However, this latest move puts a lot of power in your hands — you can set a baseline level of quality that keeps out some offenders without silencing comments altogether.

Source: Instagram

12
Sep

Bad experiences on Facebook have real-world consequences


Researchers at Brown University believe that they have established a link between Facebook use and depression. The study examined 264 people and tracked if, and when, they reported having an NFE: a Negative Facebook Experience. When that data was boiled down, the team concluded that people who reported experiencing NFEs were 3.2 times more likely to risk suffering from the symptoms of depression.

Importantly, this study in unique because the participants were first tested in 2002, before Facebook was even founded. That enabled researchers to feel confident that people’s experiences on the social network are a material issue in altering mental health. Brown University Professor of Epidemiology Stephen Buka says that the study “permits us to answer the chicken-and-egg problem: which comes first — adverse experiences on Facebook or depression, low self-esteem and the like.”

The team behind the study want to make the point that people shouldn’t discredit online bullying because it’s somehow just Facebook. Project lead Samantha Rosenthal says that people shouldn’t “think of it somehow as less impactful because it’s a virtual experienced as opposed to [one] in-person.” Rosenthal goes on to say that because “people tend to feel more entitled to bully online than they do in person,” there’s a “higher risk” of genuine hurt being caused. That’s why, if your Facebook experience isn’t great, you should disable your account and walk away.

The wider point here is that online aggression is a seriously problematic element of the online experience. The Online Disinhibition Effect (or the Greater Internet Fuckwad Theory) is a documented phenomenon that allows people to be more obnoxious online than in person. Nations are just now beginning to work on criminal penalties for online abuse, and companies like Twitter and Facebook struggle to cope with the bearpit mentality. Until such time as a “solution” to this problem can be found, we’re going to keep seeing studies like this reveal what we already know: online abuse can hurt.

Source: Science Daily

10
Sep

Facebook bans, then reinstates, iconic ‘napalm girl’ photo


Facebook’s policy on what constitutes as nudity is in the news again. This time, though, there’s a reversal involving a Pulitzer Prize-winning photo from the Vietnam war, The Guardian reports. The Terror of War is a photograph of children running from a napalm attack with armed soldiers behind them, taken by Associated Press photographer Nick Ut. One of the kids, Kim Phúc, is naked. When Norwegian writer Tom Egeland posted it along with six others as a status concerning photos that “changed the history of warfare,” the author’s account was suspended.

More than that, when the editor in chief of Norway’s largest newspaper, Aftenposten, published an open letter to Mark Zuckerberg about the removal, the article used the same image as its lead photo. Facebook reached out and asked the publication to either remove or pixelate the photo. And then Facebook took action and deleted the post from the newspaper’s profile page before EiC Espen Egil Hansen could respond, stripping the publication of its own editorial judgment.

“Even though I am editor-in-chief of Norway’s largest newspaper, I have to realize that you are restricting my room for exercising my editorial responsibility,” he writes. “I think you are abusing your power, and I find it hard to believe that you have thought it through thoroughly.

“The media have a responsibility to consider publication in every single case. This right and duty, which all editors in the world have, should not be undermined by algorithms encoded in your office in California. Editors cannot live with you, Mark [Zuckerberg], as a master editor.”

As The BBC writes, Norway’s prime minister posted the photo as well, only to have it removed in similar fashion.

Facebook has responded, both by reinstating the photo and offering reasoning for why the deletion occurred in the first place.

“While we recognize that this photo is iconic, it’s difficult to create a distinction between allowing a photograph of a nude child in one instance and not others,” the social network tells The Guardian. “We try to find the right balance between enabling people to express themselves while maintaining a safe and respectful experience for our global community. Our solutions won’t always be perfect, but we will continue to try to improve our policies and the ways in which we apply them.”

Facebook has repeatedly said that it’s a tech company, not a media organization. But this, combined with its checkered past concerning how it portrays news on the site, is evidence that Zuckerberg and Co. don’t quite realize how others view the site’s role in modern life.

Source: The Guardian, Aftenposten (Norwegian), The BBC

10
Sep

Facebook’s trending algorithm promoted a 9/11 truther story


Facebook’s trending news algorithm has failed once again. Earlier today, Facebook users who clicked on the “9/11” trending topic on the social network were directed to a tabloid story by The Daily Star, which claimed that bombs destroy the World Trade Center towers. As The Washington Post reports, the story was quickly removed after they contacted Facebook.

This flub comes just a week after Facebook’s algorithm promoted a false story about Fox News anchor Megyn Kelly, which followed the company’s decision to stop its human editors from writing descriptions about trending stories. Instead, Facebook’s remaining editors just choose potential topics. That move followed controversy around potential bias from its human editors, which a Facebook investigation refuted.

“We’re aware a hoax article showed up there,” a Facebook spokesperson told the Washington Post, “and as a temporary step to resolving this we’ve removed the topic.”

It’s makes sense that Facebook’s human editors chose to highlight 9/11 as a trending topic, since there are plenty of stories popping up as we approach the 15th anniversary of the terrorist attack. But it’s surprising they didn’t pay extra attention to what, exactly, the algorithm surfaced for such a touchy subject. (Or perhaps it’s in their best interest to prove that the algorithm isn’t smart enough on its own.)

Via: The Washington Post

10
Sep

Facebook co-founder donates $20 million to elect Hillary Clinton


Mark Zuckerberg’s other half, Dustin Moskovitz, has pledged to donate $20 million to Democratic presidential nominee Hillary Clinton’s campaign and other Democratic efforts this election year. Moskovitz, a co-creator of Facebook and founder of Asana, outlines his intentions in a Medium post that criticizes Republican candidate Donald Trump and praises Clinton.

“The Republican Party, and Donald Trump in particular, is running on a zero-sum vision, stressing a false contest between their constituency and the rest of the world,” Muskovitz says. “We believe their positions, especially on immigration, which purport to improve the lives of Americans, would in practice hurt citizens and noncitizens alike. In contrast, the Democratic Party, and Hillary Clinton in particular, is running on a vision of optimism, pragmatism, inclusiveness and mutual benefit.”

The $20 million will be divided among a handful of organizations, including the For our Future PAC and League of Conservation Voters Victory Fund, which will receive $5 million each.

Moskovitz acknowledges that some people will look unfavorably on such a large donation made to one political party and candidate. The conversation around campaign finance reform has been heated this election cycle; many voters and politicians are dissatisfied with existing rules that allow large donations to individual candidates’ campaigns.

“This decision was not easy, particularly because we have reservations about anyone using large amounts of money to influence elections,” Moskovitz says. “That said, we believe in trying to do as much good as we can, which in this case means using the tools available to us (as they are also available to the opposition).”

Moskovitz, 32, has been vocal about using his fortune to benefit the social good. His net worth is currently valued at $10.3 billion, according to Forbes.

Via: Politico

Source: Medium

9
Sep

Bloomberg: Amazon wants live sports streaming rights


Bloomberg believes that Amazon is considering buying the rights to a variety of live sporting events as a way of bringing more people into Prime. According to the site’s anonymous sources, the firm has made discreet enquiries about picking up licenses for global sports including tennis, golf, soccer and car racing. The company is believed to have a beady eye on domestic sports like baseball and basketball, although knows that traditional broadcasters have that sewn up for the next few years.

The report explains that Amazon hired a former Sports Illustrated executive, James DeLorenzo, to head up a sports division earlier this year. In addition, the company poached a former YouTube executive, Charlie Neiman, to look into partnering with sports companies and build new business opportunities. Amazon has refused to make a public comment, but these preliminary negotiations could be the start of a whole new broadcasting platform.

One of the existential problems that both Amazon and Netflix suffer from is that their audience has to make an effort to reach them. If you’re not that interested in highbrow dramas about the modern family, classical music or the political machinery in a bizarro-world White House, you won’t bother signing up. Netflix and Amazon have taken two very different routes to broaden their appeal beyond a hardcore audience — since both are believed to have around 50 million subscribers.

Netflix, for instance, is going for pure populism, and has broadened its outreach beyond blue-chip consumers who enjoy shows like Orange is the New Black. Shows like Fuller House and the deal it signed with Adam Sandler demonstrate how Netflix is attempting to move beyond its traditional customer base. Amazon, meanwhile, is hoping that bundling its own platform with Prime means that its retail customers are, invariably, going to want to check out its more populist original shows.

The rights to live sports broadcasts are likely to be the most lucrative, and expensive, things that broadcasters can buy. For instance, each of the big three networks spends around a billion dollars each year for the right to air NFL Games. In return for that outlay, they can expect audiences of between 18 and 21 million, which would be eye-gougingly high for a company like Amazon.

It’s not just Amazon or Netflix which are looking to sports to help break its apparent ceiling in subscriber numbers, either. Twitter signed a deal with the National Football League to stream 10 Thursday night games that are currently broadcast on NBC and CBS. Facebook, meanwhile, has considered joining the fray for sports rights, and has experimented with showing live soccer games on its own video platform.

Admittedly, every hurdle between audience and channel reduces that figure — so ESPN, which requires a cable subscription to access, only gets audiences of 13 million. Given the current extra layer of complexity required for consumers to get Instant Video on their TVs, it’s likely that the potential audience would be less that than ESPN can expect.

Of course, the big three networks can afford to spend billions on sports because they make that money back with ads. Amazon doesn’t air commercials, and would probably have to charge a pretty penny for an ad-free sports tier on Prime. Then again, if it did air commercials, it’d suffer a similar backlash to the one Netflix suffered at the mere rumor that it would bring ads into its shows.

Millennials, unfortunately, hate ads, and this has even affected NBC, a show that relies entirely upon promotional spots for revenue. Earlier this year, it conceded that such breaks are hostile to users and will reduce the amount of marketing clips in Saturday Night Live to win back younger audiences.

Source: Bloomberg

9
Sep

Oculus Story Studios won its first Emmy for an interactive film


Virtual reality is an art form that’s still in its early stages. Headsets, like the Oculus Rift and HTC Vive, were only released this year, and people still need to be convinced that VR can be a powerful new way to tell and experience movies, TV shows, and video games. In what could be a tipping point for the VR industry, Facebook-owned Oculus won its first Emmy for Outstanding Original Interactive Program for its animated VR short film, Henry.

The movie, which is only available on the Oculus Rift, is about the titular, cute hedgehog — voiced by Elijah Wood — who likes to hug. It’s directed by Ramiro Lopez Dau, who previously worked on Monsters University and Cars 2. Henry is the first VR original to receive such a prestigious award, which was previously given to apps and online video projects, such as The Lizzie Bennet Diaries.

Creators are still figuring out how to produce full-length VR films that can rival a movie theater experience. But, this Emmy can be a big step forward for VR, and could help validate this technology as a legitimate tool for storytelling in the coming years.

Via: Variety

Source: Oculus