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13
Oct

How to install an Automatic Pro in your car – CNET


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Jason Cipriani/CNET

Automatic is best known for a series of gadgets that interface with your car to monitor your driving habits and score your driving. The better the score, the less wear and tear your car will experience, and your gas mileage should improve. The company’s latest product is the Automatic Pro, a small accessory that plugs into the On Board Diagnostics (OBD) port in your car.

Unlike previous products from Automatic, the Pro forgoes a Bluetooth connection to your phone. Instead, the adapter comes equipped with a cellular connection and communicates directly with Automatic’s servers as long as there’s cell service.

It’s a handy accessory for keeping track of miles traveled, trip habits or a teenager’s car.

How to turn your smart home on and off using your car

With the right gadgetry you can easily teach your smart home to recognize when you’re coming and going. Here’s how.

by Ry Crist

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Will it work with your car?

Before picking up an Automatic Pro, make sure it will work with your car. Thankfully, if you own a car made after 1996, it will most likely work.

However, it doesn’t hurt to double-check. You can visit Automatic’s compatibility website and enter the year, make and model of your car to ensure it will work.

Don’t plug in the adapter yet

First, install the Automatic Pro app — you’ll find it for Android here and iPhone here. Note, the Pro app is different from the standard Automatic app. Look for a blue Automatic logo to confirm you’ve installed the Pro app. Next, you’ll need to sign up for an Automatic account through the app if you don’t already have one.

It’s a good idea to move your car out of a garage or parking structure during initial setup so the adapter can find a good cellular connection and get everything up and running.

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Jason Cipriani/CNET

After installing the app, setting up an account and parking outside, follow the prompts in the app. You’ll need to enter the six-digit number on the back of the adapter into the app, plug it in to your car’s OBD port, and sit through a firmware update. As noted in the app, OBD ports are typically under the steering wheel just where the dash in your car ends.

All said and done, the process takes about 10 minutes, the majority of which is the firmware update.

Last but not least, make sure you set up the Crash Alert feature. If the car is in an accident, your phone will contact emergency services with your location, along with the emergency contacts you add in the app.

13
Oct

Want to make ChromeOS feel more like a full OS? Try this – CNET


ChromeOS is essentially the Chrome browser with a bit of window-dressing. There’s a desktop space that lets you choose your own wallpaper. There’s a start button in the lower-left corner for launching apps. There’s an app launcher shelf where you can pin your favorite apps. There’s a tray in the lower-right corner that provides quick access to Wi-Fi, Bluetooth, volume and settings.

Despite these various accoutrements, nearly everything you do in ChromeOS is done inside the Chrome browser. When you launch an app, the default action is for it to open as a new tab in Chrome. If you are like me, then you have enough tabs open in Chrome at any given moment without your apps adding to that figure. Thankfully, ChromeOS has an easy setting to change this behavior.

For any of the apps you have pinned to the app launcher shelf in the lower-left corner, right-click on an app icon and choose Open as window. That’s it!

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Screenshot by Matt Elliott/CNET

Now, when you click to launch that app, it opens in its own window instead of as another tab in Chrome. Better yet, the window doesn’t look like a Chrome window with the URL bar and the tabbed interface and makes it feel like the app opened in its own space outside of Chrome. Sure, it’s still just a Chrome window but it makes ChromeOS feel more like a full OS. And the best part is that it helps you in your efforts to keep the number of open tabs under control.

For more, learn how a Chromebook differs from a laptop.

13
Oct

8 things Alexa can do that Google’s Assistant can’t – CNET


It was only a matter of time before Amazon Echo got some competition. Google Home was announced last week and while we haven’t yet tested it, it looks like it’ll be a worthy competitor to Amazon Echo.

But even though Google Home can do a lot that the Echo can’t — like contextual conversations or throwing images and videos to your televisions — it has plenty of catching-up to do with Alexa.

Here are eight things Amazon’s assistant can do that Google’s can’t.

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DIY Alexa

Back in March, Amazon released an API for Alexa Voice Service (AVS), the service which powers the Amazon Echo, Echo Dot and Amazon Tap. This allowed developers and users to put Alexa on custom hardware, like Raspberry Pi. It also allows third-party manufacturers to build their own Alexa speakers (or Alexa-powered computers.)

So, if you don’t like Amazon’s speakers, there are third-party or homebrew options to choose from, like the Matrix Creator, an add-on board for Raspberry Pi that has an 8 MEMS microphone array and an arsenal of other sensors.

For what its worth, Google has reportedly been pushing the idea of Google Home to some of the biggest players in the home audio industry. So it may not be long before you see some third-party options. But for now, nothing is official.

Third-party apps

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The Alexa Voice Service API has also enabled developers to harness the power of Alexa within applications, such as Roger, Lexa and Lexi. One developer created an online tool — called Echosim.io — so developers can test their skills without needing to own the hardware. As a plus, now anyone can take Alexa for a test drive in their browser.

Aside from streaming audio, these virtual versions of Alexa work exactly the same as the official devices from Amazon, meaning you can get the full effect of Alexa before ever having to spend a dime on Amazon’s speakers.

Here’s everything the Amazon Echo can do

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Voice shopping

Amazon’s main goal in being in the hardware business is to use various devices — like Kindles and Fire devices — to sell more physical and digital items through Amazon. Alexa devices are no exception to that rule.

You can order millions of items using nothing but your voice. Just say something like, “Alexa, order Old Spice deodorant,” or “Alexa, order an Echo Dot.” It will use the one-click billing information stored in your account, your default shipping address, and is protected by a four-digit passcode set by you.

Track packages

Since you can order items using Alexa, it only makes sense that you can track orders placed through Amazon with Alexa, as well. All you have to say is, “Alexa, where’s my stuff?” She won’t give you a ton of details, like where the package currently is or the status of the shipment, but she will tell you the day it’s estimated to arrive.

Seeing as this is a feature already integrated into Google Now, which seems to be the basis of much of Home’s functionality, it’s likely only a matter of time before Google Home can also track packages placed with practically any online retailer. But there is no mention of package tracking in the long list of features of Google Home.

Skills

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One thing that has propelled Alexa forward is the introduction of skills, or independently developed integrations for Alexa devices. Skills are to Alexa as apps are to Android and iOS devices.

These skills allow smart-home devices that do not have native Alexa support to be controlled using the Alexa Voice Service. They also allow users to place orders for Domino’s pizza or an Uber. And thanks to skills, you can make your Capital One credit card payment, check your car’s fuel level, pair wine and beer with a meal, check travel prices on Kayak and much more.

There are over 1,000 skills available right now, with more being added daily.

iHeartRadio and Prime Music

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The services officially supported by Google Home at launch will be Google Play Music, YouTube Music, Spotify, Pandora and TuneIn.

Obviously, with Amazon’s Alexa speakers, you also get Amazon Music and Prime Music by default. But iHeartRadio is also supported.

That said, Google Home will acts as a Chromecast Audio receiver, meaning any audio service which supports Chromecast streaming will also work with Google Home.

Hit the road

For now, Google Assistant is embodied by a single device, Google Home, which competes more directly with the Amazon Echo than other Alexa devices.

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However, the feature set of the Amazon Tap is virtually identical to that of the Echo, meaning you can take Alexa practically anywhere you go, so long as you have an open Wi-Fi connection or a hotspot. You can also use one of the many third-party Alexa apps to tap into Amazon’s assistant while on the go.

Technically, you will be able to do the same using Google Assistant on Android phones. However, Google Assistant is only officially supported at the moment on the Google Pixel and Pixel XL; you can get a taste of what it has to offer in Google’s new chat app, Allo. All other devices will continue to use Google Now until Google decides to share the Assistant love across the entire Android platform.

Voice remote

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If you just want to be able to control your Echo from out of typical voice range, all you need is an Alexa Voice Remote for $29.99.

To accomplish the same thing with Google Home, you will need to add a second Google Home for $129 a pop (currently only available in the US, that directly converts to about £106, AU$171).

13
Oct

3 unusual ways to find your misplaced phone – CNET


Unless you’re willing to lash it to your forearm, chances are good your phone is going to go missing at some point. I don’t mean lost or stolen, though that’s always a possibility; rather, phones have a way of falling out of pockets and into couch cushions. Or bouncing onto the floor and under the couch. (Seriously, couches are like the Upside Down for phones.)

But maybe you just left it in the car? Or upstairs in the bathroom? Laundry room under a pile of freshly folded clothes? Wrong pocket of a purse? Dang thing could be anywhere, and you’re running late!

What better way to rescue lost tech than with other tech? For local, hard-target searches, consider leveraging one of these cool and unusual tools.

1. “Alexa, find my phone”

You can ask Amazon Echo devices for just about anything: pizzas, Uber pickups, even storytelling. But can Alexa actually locate your phone, too?

Yes! In fact, there are three ways to use an Echo to locate a misplaced phone. The coolest is a combination app/skill called Trackr, which will make your phone ring loudly — even if it’s on mute — when you say, “Alexa, ask Trackr to find my phone.”

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That’s a huge plus over the old-school method of calling your phone — assuming you actually have another phone around with which to do that. (So many people have abandoned their landlines.) If it’s muted, your house better be whisper-quiet if you hope to hear the phone vibrating.

2. “Phone, where are you?”

Not sharing your living space with Alexa? That’s OK, you can still ask your phone to show itself, as long as it’s within earshot. The app that makes this possible: Blare for Android.

More ways to find your missing precious
  • Use Google Search to find your lost Android phone
  • Use Google Search to find your lost iPhone
  • Find a misplaced iPhone using your Apple Watch

Like an Amazon Echo, a Blare-equipped phone is always listening — in this case for whatever keyword or -phrase you set up. You could make it something like “Rumpelstiltskin” or “Phone, where are you?” Then, whenever you need to find your phone, just call out that trigger.

Assuming your phone hears it, it’ll, well, blare: a loud alarm will sound, even if the phone is set to silent, and there’s an option to make it vibrate and flash its LED as well.

Although such an always-on app sounds like it would be a battery-killer, the developer notes that it’s memory-efficient and “doesn’t take up a significant amount of battery.” There’s a free, ad-supported version, but as part of the app’s introduction, you can get the premium, ad-free version for just 99 cents.

Fear not, iPhone owners: An app called Marco Polo brings this same basic functionality to iOS. Alas, despite the amusing implementation — you yell “Marco!” and your phone responds, “Polo!” — the reviews suggest this 99-cent app isn’t particularly adept.

3. Push-button tracking

Wouldn’t it be cool if you could push a button and make your phone beep? That’s the idea behind short-range trackers like Tile and Trackr. (Yep, the latter is the same Trackr mentioned above, but this time with hardware other than Echo.)

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A Trackr fob on your keychain can help you find your missing phone. Alternately, your phone can help you find your missing keys!

Trackr

It works like this: You attach a little Tile or Trackr fob to your keychain. It’s perpetually paired via Bluetooth to your phone. Push a button and presto: the phone starts beeping, even if it’s on mute. This works in reverse, too: You can use the corresponding app on your phone to find your missing keychain.

There are a couple limitations, of course, starting with the comparatively limited range of Bluetooth: You might have to walk around a bit before the two items get in range of one another. You also have to make sure you can find the button when you’re trying to find your phone. (If your keys go missing with similar frequency, consider giving the button a permanent home, say, in your kitchen or by your door.

A single Tile will run you $25; a Trackr, $29. (The price drops a bit if you buy multiples.) Depending on how often a missing phone causes you aggravation, and how great that aggravation gets the more time you spend searching, that might prove money very well spent.

Have you found a better and/or more effective way to locate a missing phone? Share it in the comments?

13
Oct

Assemble your best six to train in Pokemon Go – CNET


Thanks to the 0.41.2 for Android and 1.11.2 for iOS update, you can now assemble your best Pokemon to train in your team gym. Before, you could only take on your gym with just one Pokemon. Unless the chosen Pokemon was a monster like no other or the gym was protected by low-CP Pokemon, there was no way you were going to beat the gym with just one.

Now training works just like battling rival gyms. You can form a team of six go up against your fellow teammates, making it much easier to beat the entire gym.

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You can now pick six Pokemon to beat your gym.

Screenshot by Alina Bradford/CNET

How does the new training work?

Training with your six is just like battling an opposing team. Tapping on a gym will bring up the option to battle. Start the battle by tapping on the glove icon in the bottom right-hand corner. Then, the game will suggest six Pokemon to use in the training battle. If you don’t like the picks, tap on the Pokemon you want to change and choose a new one from the list.

Pro tip: Before you choose your team, scroll through the Pokemon in your gym and take note of their CP and type. Then, choose your six. For example, if the first Pokemon is a 1,300 CP Vaporeon, choose an electric type with a similar or higher CP as your first Pokemon.

Once you’re satisfied with your lineup, tap the Go button at the bottom right side of the screen and battle as usual.

What does training affect?

Though some people have speculated that Pokemon will be able level up when new training features are introduced, it hasn’t happened with this update. When you beat a gym you only get XP and gym prestige.

Just as a test, I took note of the CP and stats of my Pokemon. Then, I went to my local team gym, battled and beat the it. The CP and stats did not change for my Pokemon, no matter how many times I beat the gym.

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Beating your gym gives your XP and gym prestige.

Screenshot by Alina Bradford / CNET

Does Niantic give you a fair fight?

In the update notes for the 0.41.2 for Android and 1.11.2 for iOS update, Niantic says, “The CP of the Pokémon you are battling may be temporarily adjusted lower for your training session.” This would be a great feature for new trainers with low CP Pokemon since most gyms are guarded by Pokemon with very high CPs.

As a I entered the gym and started to battle, the CP of the Pokemon didn’t adjust for me at all. I tried this several times and I never noticed an adjustment. Of course, Niantic said “may be temporarily adjusted,” so I guess there’s no guarantee of a fairer fight.

Pokemon Go Plus keeps you catching them all…

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13
Oct

Huawei Mate 9 may have curved screen model with Daydream support


Flat and curved-screen models shown in latest leak.

Details of the Huawei Mate 9 have been trickling out over the past month, but today brings a tantalizing piece of news. According to well-known leaker Evan Blass, reporting for VentureBeat, the phone may come in two variants — a flat-screened model, codenamed Manhattan, and a curved-screen variant, codenamed Long Island.

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Nougat, a curved screen, and Daydream support out of the box.

Pictured above, both the flat and curvy Mate 9 models look familiar — the top row is essentially a more svelte Mate 8, while the bottom row is the spitting image of a Galaxy S6 edge+, right down to the front-mounted home button. Blass reports that the curvy Long Island variant will include more premium specs — a QHD resolution, compared to Manhattan’s 1080p, and Google Daydream VR support. Blass says that Manhattan will be released internationally, including the United States, while Long Island “may be restricted to Huawei’s native China.” But if this is true, it’s not clear how Daydream would function in China, given that Google services are blocked in the country.

What’s more, the inclusion of Daydream support suggests at least one of the phones might mean it ships with Android 7.1 out of the box — however that remains to be seen.

Either way, a proper U.S. launch for such a high-profile Huawei device would be a huge deal for the manufacturer, especially if it has any major carrier partners onboard. The dramatic failure of the Galaxy Note 7 could give Huawei a chance to woo buyers looking for a big-screened alternative.

We’re expecting to see the Huawei Mate 9 for the first time at the launch event on November 3 in Munich. Specs reportedly include a new Kirin 960 processor, using powerful, efficient new ARM Cortex-A73 cores, up to 6GB of RAM and 256GB of storage. Huawei’s dual-camera setup from the P9 is said to return, now with 20-megapixel sensors behind f/2.0 lenses.

13
Oct

Best Phone For Seniors


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The Galaxy S7 is the best phone for seniors because it’s the best phone for most people, and has plenty of options for those who need a bit of extra help.

Best overall

Samsung Galaxy S7

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See at Samsung
See at AT&T
See at Sprint
See at T-Mobile
See at Verizon

The Samsung Galaxy S7 has a number of features that make it the best phone most people can buy, but it also has something special for people who are new to smartphones entirely, and may need a bit of extra help.

In addition to being strong but light, with drop-resistant Gorilla Glass 4 on both the front and back, the Galaxy S7 has an Easy Mode that lowers the bar for people who are transitioning from an older feature phone, or who needs a bit of extra guidance. Samsung also has a number of intuitive accessibility features that go above and beyond the average Android device.

Bottom line: The Galaxy S7 has all the goods, from a great, sturdy design to an accessible price to tons of features for people who need a little help.

One more thing: Samsung’s Easy Mode can be activated from anywhere, but once you get the hang of it, it’s also simple to turn off!

Why the Samsung Galaxy S7 is best

The promise of getting things done.

‘Easy mode’ doesn’t have to be a negative thing, and Samsung has done a great job making its Android software simple and intuitive. Even without it, the Galaxy S7 is one of the most accessible Android phones, with plenty of ways to make the software more user-friendly and accessible.

And features like Always-on display show you notifications even when the phone is off, while wireless charging support means you don’t have to fumble for a Micro-USB cable in the dark.

Finally, even though it’s a relatively compact device, the Galaxy S7 manages excellent battery life, and should last up to two days with moderate use.

Best for less

LG G5

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See at Amazon

Like the Galaxy S7, the LG G5 is very easy to pick up and begin using. It has a beautiful 5.3-inch display, excellent performance, and great cameras. It also has a removable battery, which helps when you’re scrambling to charge your phone — or forgot to charge it for a couple of days because you don’t use it that often.

Also like Samsung’s latest, the G5 has an intuitive Easy Mode, enlarging home screen icons and text while simplifying navigation. Made of strong, scratch-resistant metal (though it may not appear so at first), the G5 can stand up to a lot of wear and tear, and its 16MP camera is one of the best in the business, rivalling the Galaxy S7 in many areas.

Bottom-line: The LG G5 is a great phone that offers fast performance and intuitive software for less than the Galaxy S7.

One more thing: If you are a fan of photography, the LG CAM Plus is a camera grip add-on with an additional 1,140mAh of battery power, along with a two-stage shutter button and more.

Best for cheap

Moto G4

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See at Amazon

You can’t do much better than a $200 phone that performs like a $400 phone. The Moto G4 is one of the best smartphone deals on the market today, with great performance, a big, bright screen, and plenty of software features — like Moto Display — to keep you addicted.

No one makes cheap phones like Motorola, and the company improved every aspect of its Moto G line this year, from the camera to the battery life.

Bottom line: At $199, the Moto G4 is one of the best phone deals around, and it comes unlocked out of the box so you can use it on most carriers around the world.

One more thing: The version linked above is the version without ads, but Amazon sells a special Prime version that, for a $50 discount, puts ads on your lockscreen. If you’re willing to deal with those, you can save some money in the process.

Conclusion

The Galaxy S7 is the best choice for seniors because it is the best choice for most people. Compact, affordable, and extremely easy to use, the phone’s Easy Mode is a great example of Samsung broadening the appeal of its phones as they grow more popular.

Best overall

Samsung Galaxy S7

galaxy-s7-14.jpg?itok=_apBJtZv

See at Samsung
See at AT&T
See at Sprint
See at T-Mobile
See at Verizon

The Samsung Galaxy S7 has a number of features that make it the best phone most people can buy, but it also has something special for people who are new to smartphones entirely, and may need a bit of extra help.

In addition to being strong but light, with drop-resistant Gorilla Glass 4 on both the front and back, the Galaxy S7 has an Easy Mode that lowers the bar for people who are transitioning from an older feature phone, or who needs a bit of extra guidance. Samsung also has a number of intuitive accessibility features that go above and beyond the average Android device.

Bottom line: The Galaxy S7 has all the goods, from a great, sturdy design to an accessible price to tons of features for people who need a little help.

One more thing: Samsung’s Easy Mode can be activated from anywhere, but once you get the hang of it, it’s also simple to turn off!

13
Oct

Verizon clarifies stance on Pixel updates, claims simultaneous OTA rollouts


A change of course, and a reason to still be hesitant.

Understanding how Verizon planned to handle the launch of Google’s new Pixel and Pixel XL, we laid down a stance that you should strongly consider buying your Pixel elsewhere — even if you planned to use it on Verizon. Since then, Verizon has clarified the situation, offering a statement to Android Central that makes things a bit less dire: it now claims that software updates will launch for Verizon’s Pixels at the same time as Google’s own unlocked models. This isn’t all roses, though — there’s some nuance to the situation.

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Here’s the statement on the update situation, from Verizon:

Verizon will be releasing operating system and security updates for the Google Pixel at the same time as Google. The software still goes through the same Verizon testing process, [and Verizon] releases the updates in tandem.

First off, this is good news for those who are interested in still buying their Pixel from Verizon instead of Google. Knowing that Verizon has put out its official stance as wanting to release updates at the same time as Google is a good thing for everyone. Verizon is still going to do its testing on the update before release, as it does with every phone, but in this case it seems Google’s working closely with the carrier to get that done with in time to push the update along with the unlocked models.

This kind of partnership is a big deal for Google.

Now, the downside here is that the base situation is the same now as we originally feared: Verizon still has something to do with your Pixel’s updates, and that always introduces potential for issues or delays. The simple idea that Verizon has mucked with your phone in any way is what will keep many from buying a Pixel on Verizon, and nothing about that situation has changed. Just because Verizon plans to release the updates on time with Google doesn’t mean they aren’t involved in the process. (Thankfully, security updates are supposedly still going to arrive monthly untouched.)

Going a step beyond just the Pixels, though, this is a big deal for Google. Having a setup in place with Verizon to work hand-in-hand on updates, certifying them well before release and hoping to launch them at the exact same time as the unlocked models is something we’ve been wanting for years. We’re not sure which side had to bend more here, but it’s great to see Google taking the initiative to push for this, and also to see Verizon agree to this sort of update situation.

As for our original recommendation, it’s going to stand as-is: if you want the cleanest, smoothest possible Pixel experience, the one place to get it without any caveats is directly from Google.

Google Pixel + Pixel XL

  • Google Pixel and Pixel XL hands-on preview
  • In pictures: Google Pixel and Pixel XL
  • Pixel + Pixel XL specs
  • Understanding Android 7.1 Nougat
  • Verizon is the exclusive U.S. carrier for the Google Pixels
  • Join the discussion in the forums!

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13
Oct

Will there be a Galaxy Note 8? How Samsung can regain consumer trust


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Will there be a Galaxy Note 8? Should there be?

The Galaxy Note 7 is dead. It’s been hard to miss the unceasing flow of news since replacement units began catching fire despite Samsung’s assurances that they were using battery cells from different suppliers than the original 2.5 million that were recalled in early September.

So now Samsung has several priorities, both short-term and long-term. It must once again work with various regulators to retrieve all Note 7s, old batch and new. And then it must figure out what the heck went wrong.

The former task will be a lot easier than the latter. It’s clear the problem is greater (and bigger) than just the battery cells stuffed inside the shiny new phones, so now Samsung has to investigate whether the problem was endemic in the design of the phone itself. Some pundits, like WSJ’s Joanna Stern assert, perhaps correctly, that Samsung’s relentless drive to achieve more in less time was the phone’s ultimate downfall — bigger battery cells squeezed into increasingly thin cases, with charging standards meant to push the erratic molecules back and forth at ever-faster rates. That it found an opportunity to finally trounce Apple in all areas and, in pushing suppliers, may not have performed the requisite quality control at every level necessary for a piece of technology that is essentially a battery with a screen.

Samsung tried to stuff too much into the phone, and failed.

If every Note 7 became incendiary the same way — turned on, while charging, using the supplied AC adapter, for instance — it would be a lot easier to diagnose the problem. A Bloomberg report highlighted initial submissions to regulators in Asia, noting, “The initial conclusions indicated an error in production that put pressure on plates within the battery cells. That in turn brought negative and positive poles into contact, triggering excessive heat that caused the battery to explode.” A Consumer Product Safety Commission investigation said it more bluntly: the batteries were too big for the phone.

In other words, Samsung tried to stuff too much into the phone, and failed. It speaks to Samsung’s desire to over deliver with every release, to one-up not only its competitors but itself, time and time again. It’s an ambitious goal, unmatched by any other company in the technology space. And now that goal has to be set aside while Samsung sublimates itself to a fickle industry willing to move onto the next big thing more quickly than at any time in history.

Surely, even as Samsung was about to release the Galaxy Note 7 it was already well into the design and prototyping stages of its flagship Galaxy S8. How the cancellation of the Note 7 will affect its most important product remains to be seen, but this situation has reportedly disoriented the company’s insulated management, causing some reshuffling and likely exits. Samsung’s top brass, based in South Korea, is not as recognizable to North American audiences as a Tim Cook or Elon Musk, but many in the top echelons wield just as much power, and the new mobile chief, D.J. Koh, may be forced to step down or resign from this fiasco.

Most importantly, Samsung needs to prove to its worldwide audience that it has taken steps not just to fix the battery fires, but to reinforce its dedication to safety above all else.

Perhaps most importantly, Samsung needs to prove to its heterogenous worldwide audience that it has taken steps not just to fix the cause of the battery fires, but to reinforce its dedication to safety above all else. You can be certain that at the next launch event, Samsung will spend more time on ensuring the tech media of its products’ safety than the speed at which they charge.

It would also behoove Samsung to get better at saying sorry, to really understand the level of frustration and even trauma this has caused for its loyal customer base. To that people affected by the fires, Samsung needs to go above and beyond, not just by replacing their phones but offering to pay for any medical procedures, physical or mental, that should be needed.

Will you buy a Galaxy Note 8 if Samsung makes it?

So the question is, will you be willing to put everything aside, trust Samsung again and purchase a Galaxy Note 8 — or whatever it will be called — if the company chooses to make it?

Samsung Galaxy Note 7

  • Galaxy Note 7 fires, recall and cancellation: Everything you need to know
  • Do not buy a Galaxy Note 7
  • Samsung Galaxy Note 7 review
  • The latest Galaxy Note 7 news
  • Join the Note 7 discussion in the forums!

13
Oct

State of Samsung Survey: Share your thoughts on the Note 7 recall and you could win an unlocked Galaxy S7!


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Take a few minutes to let us know what you thought of how Samsung handled the Note 7 recall.

The Galaxy Note 7 has been cancelled, and now Samsung has plenty of work acquiring all the outstanding stock and figuring out what went wrong. We’ve talked about that already, but we want to know what you thought of how the company handled the Note 7 recall process.

Please take a couple of minutes to fill out the survey, and you could win a Galaxy S7!

Thank you so much for taking the time to fill in the survey! We’ll be using the data to make some interesting insights that we will share with you in the coming weeks.

Samsung Galaxy Note 7

  • Galaxy Note 7 fires, recall and cancellation: Everything you need to know
  • Do not buy a Galaxy Note 7
  • Samsung Galaxy Note 7 review
  • The latest Galaxy Note 7 news
  • Join the Note 7 discussion in the forums!