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September 2, 2016

Samsung to recall every Galaxy Note 7 following battery explosions

by John_A

galaxy-note-7-16.jpg?itok=Jwh9buai

All Note 7s sold to be recalled and European launch delayed as Samsung tackles defective batteries.

Following reports of explosions due to defective batteries in some units, Samsung has announced a global recall of Galaxy Note 7 handsets.

Samsung says that 35 “cases” (of overheating, fire or explosions) have been noted so far, adding “we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market.”

All Note 7s sold to consumers will be replaced “over the coming weeks,” Samsung says and NPR’s Elise Hu reports that unsold units will also be recalled. (Gizmodo Australia reports that the number in consumers hands right now makes up 1 million of the 2.5 million units produced.

In the meantime, Samsung has halted sales of the phone. Samsung U.S. says it’s working with carrier partners to announce details of a product exchange program “as soon as today.”

The recall will also delay the coming European launch of the Galaxy Note 7, which had been slated for September 2. According to Samsung’s German Twitter account, the Note 7 launch will not go ahead as planned, but will be held back to some future date.

Aside from the obvious publicity hit from an unprecedented product recall, the delay could also push the Note’s European arrival past the iPhone 7 launch, expected later in September.

We’ll update this post with more information as it becomes available.

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