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June 5, 2015

Apple Now Inviting Apple Watch Customers to ‘Just Walk In’ for Try-Ons [iOS Blog]

by John_A

Apple today shifted its messaging concerning Apple Watch try-on appointments, which were required in the early days following the wearable’s launch to be able to interact with and size the various models of the Watch. The messaging of try-on appointments has now largely vanished from the Apple Watch’s online storefront, with a notification encouraging customers to visit their local Apple Watch store for workshops on the device or “just walk in to try Apple Watch on.”

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In reality, walk-in customers have generally been able to arrange immediate try-on sessions for some time now as the crowds have significantly lessened following the initial surge. With Apple gearing up to begin in-store sales of the Apple Watch in just a few weeks, however, the company is already changing its customer guidance to omit the recommendation of making an appointment.

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Even though the messaging is pivoting away from scheduled appointments, it should be noted that retail stores are still accepting try-on appointments for customers wanting to ensure their time with the Apple Watch. Try-on sessions may become a bit busier once in-store sales begin, so at that point appointments may become more advisable.




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