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September 20, 2018

iPhone XS and iPhone XS Max Orders Now Shipping After Erroneous ‘Shipment on Hold’ Status

by John_A

iPhone XS, iPhone XS Max, and Apple Watch Series 4 orders are now shipping to customers around the world, with the first deliveries set to arrive at doorsteps tomorrow, Friday, September 21.

There were concerns earlier today after some customers noticed their iPhone XS or iPhone XS Max order had been updated with a “Shipment on Hold” status, indicating that “there is an issue with your delivery.” MacRumors has been informed this was in error. Apple has since corrected order statuses.

These customers who saw a “Shipment on Hold” status are now seeing a “shipped” status indicating “your item is on the way,” with initial shipments scheduled to arrive starting this Friday as expected.


As of writing, it’s around 3:00 a.m. in New Zealand, where lucky customers will be among the first to receive their orders in just hours from now. iPhone XS, iPhone XS Max, and Apple Watch Series 4 will also be available to purchase at Apple Stores and select resellers around the world beginning Friday.

Those planning to line up for the chance to buy one of the new devices at an Apple Store tomorrow should arrive early, as queues can get quite long, and supplies are limited. Most locations are set to open two hours early, at 8:00 a.m. local time, so be sure to check Apple’s store list for details.

As a reminder, customers can click “Track shipment” to track their specific order via Apple.com, or by entering a tracking number on the UPS website in countries where that courier is handling deliveries.

Related Roundups: Apple Watch, watchOS 5, iPhone XSBuyer’s Guide: Apple Watch (Buy Now)
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