Skip to content

August 18, 2017

Sprint plans fix for BlackBerry KEYone that reinstalls bloatware

by John_A

We were pretty impressed with BlackBerry’s newest smartphone, the KEYone, especially given how long the company had gone without a serious contender on the market. But it seems its US versions carried by Sprint have brought something else from the past: Bloatware. Users discovered that certain apps they’d deleted kept reappearing on their phones. Sprint is reportedly working on a fix, but they’ve got a hard-and-fast solution in the meantime: Delete the whole software launcher.

To be clear, this problem only affects Sprint versions of the KEYone. That’s because the carrier loaded each BlackBerry with Sprint Mobile ID, which automatically installs sponsored apps — some popular, like Uber and Facebook, others not — when users first buy the device. Except the latest versions of the service are buggy, re-uploading apps periodically.

A software update is coming to address the issue, Sprint told Phone Arena, but affected users can try an aggressive fix in the meantime. Go to Settings>Apps>Blackberry Launcher, click ‘View Details’ in the Play Store, and uninstall it. Rebooting the device should re-upload a factory-fresh version of the launcher, which shouldn’t have the issue.

We’ve reached out to Sprint to confirm the issue and workaround steps and will update when we hear back.

Via: The Verge

Source: Phone Arena

Advertisements
Read more from News

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Note: HTML is allowed. Your email address will never be published.

Subscribe to comments

%d bloggers like this: