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October 25, 2016

Samsung says the Note 7 is safe at 60 per cent battery, issues software update

by John_A

It seems Samsung is doing everything it can to save itself from the shambles that was the Galaxy Note 7. The South Korean phone manufacturer has just announced a software update for European phones that will limit the battery to charge to a maximum of 60 per cent.

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Samsung has said it’s issued the update as “the latest measure to reduce customer risk and simultaneously drive all remaining Galaxy Note 7 customers to replace their device immediately”.

Conor Pierce, VP IT & Mobile, Samsung UK & Ireland said the update is to increase customer safety and to remind Note 7 owners to replace their device as soon as possible, rather than live with a phone that can only charge up to 60 per cent. Samsung is currently running a Note 7 replacement programme that lets customers either claim a full refund on their device, or exchange it for another Galaxy smartphone, such as the Galaxy S7 or S7 edge.

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Samsung all but confirmed the existence of the Galaxy Note 8 when it announced a trade in programme in South Korea that lets Note 7 owners trade their device in for an S7 or S7 Edge for now, and then upgrade to a Galaxy S8 or Galaxy Note 8 when they’re released next year.

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