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September 1, 2016

Samsung Galaxy Note 7 delayed in UK, here’s why

by John_A

It could be storm in a teacup, Samsung’s own minor bendgate, but the reports of a few Galaxy Note 7 phones exploding seem to have put a kibosh on its UK release.

Tech Radar claims that UK stock of the critically-loved smartphone is being held back, at least until Samsung can check devices and ensure that they are safe.

Over the last couple of days there have been a few separate reports of Note 7s catching fire. Two of them seem to have been when attached to a third-party USB Type-C cable, but another from an owner claiming that he used the official charger.

He alleges his phone still caught alight and he posted a video of the end result.

Since the instances were revealed, Samsung has been tipped with a recall, either locally or globally, but it seems to want to investigate the claims and devices first.

  • Samsung Galaxy Note 7 review: Take note, this is the big-screen phone to beat

That has resulted in a temporary delay, according to Tech Radar’s sources. The worse news is that the same sources say it could be months before it goes back on sale.

UK retailers are now posting that the phone is “out of stock”.

We asked Samsung for comment and recently received the following: “In response to questions on Galaxy Note 7, we are conducting a thorough inspection with our partners. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers,” it replied.

While that might not be great news for some, we commend the company for putting the safety of its customers first.

We’ll be sure to update you if there is any further comment or news.

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