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Posts tagged ‘T-Mobile’


T-Mobile officially confirms EIP for accessories starting July 20th

T-Mobile EIP accessoriesWe caught little nuggets of information here and there, along with some images, that let us know that T-Mobile was gearing up to offer accessories on their EIP (equipment installment plan) options. Today T-Mobile let some of the news of this new EIP for accessories be known through a blog post on the company page.

Starting July 20th, you will be able to charge nearly any accessory that ranges from $69 to $250 to your account and simply make monthly payments for it over 24 months on your bill. T-Mobile uses the LG Tone Pro Bluetooth headset as an example in the posting placing the $69.99 headset at a small $2.91 per month for 24 months. Math wise though one of those payments would  be a few cents higher though. If you are shooting for an accessory that climbs past the $250 range then you should be prepared to put the difference down upfront. ie.. $300 speaker will need $50 down to get to the $250 marker. Much like the EIP on handsets and tablets, if you cancel your account before it is paid off you gotta pay the balance. Pretty straight forward. However, the full details aren’t laid out entirely just yet. We still need to know if the accessory price tag is tied to the allotment you are allowed on your account for devices or if it is a secondary limit. Obviously it will have to have some barrier per line. When the full details make their way out on July 20th we will do some digging.

T-Mobile certainly has grown their accessory and device offerings quite a bit.I remember a day when it was about earbuds, cases, chargers and batteries. While there are still plenty of those to be had, there are a lot of speaker options from Jabra, Jambox and JBL. Not to mention headphones from JLab, SOL Republic and Sony. It is pretty good to see the selection that is being offered and that soon you might be able to actually grab something you have been wanting but didn’t have the cash up front for.

So, are you getting your wishlist all in order?

Source: Tmonews

ord = window.ord || Math.floor(Math.random()*1E16);

The post T-Mobile officially confirms EIP for accessories starting July 20th appeared first on AndroidSPIN.


Exploring Asia with T-Mobile’s free global roaming

On a mild fall day last October, I attended a free Shakira concert in New York City, along with thousands of screaming fans and T-Mobile customers. The occasion? T-Mobile’s Un-carrier 3.0 event, where CEO John Legere announced a shockingly generous benefit for Simple Choice customers. Anyone on a $50-and-up monthly plan would have access to unlimited data and texting in more than 120 countries around the world. As a frequent traveler, I was ecstatic — I spend hundreds of dollars on local SIM cards or roaming products every year — but as with anything that sounds too good to be true, there was a catch here.

That unlimited international data actually came along with a pretty nasty limit. Regardless of the partner network you’re using abroad, speeds are capped at 128 Kbps — in many cases, that’s a tiny fraction of the pipe overseas carriers offer to their own customers, and to a partner’s users with a pay-per-use roaming plan. 128 Kbps sounds almost unusable, and it is, but for certain tasks, T-Mobile’s restrictions won’t make much difference, as I discovered during a week-long trip to Taiwan.

Social media apps worked seamlessly, so I was able to browse and post tweets, check in on Foursquare and even view and upload Instagram photos at reasonable speeds. Google Maps also worked very well, provided I was using the native app and not the browser-based version. It did take longer for destinations and directions to load than I’m used to at home, but the speed was definitely usable. Email was also functional, especially with push activated, since messages can sync in the background.

Browsing the web, however, was an entirely different experience. Chrome, my mobile browser of choice, was never able to load search results or a webpage. If you’re in a foreign country and you’re trying to pull up a quick translation, menu item description or information on a particular attraction, you’re bound to get frustrated with T-Mobile’s speed. And this should come as no shock, but you’re not allowed to tether with the free plan — given the paltry performance, I didn’t dare try.

While the experience may not be as good as it could be from a performance perspective, T-Mobile’s free offering is incredibly easy to use. All you have to do is enable roaming and you’re good to go. There’s no need to fuss with alternate SIM cards or APNs, and you don’t have to worry about coming back to a humungous bill. You also don’t need to have an unlocked phone — if your device works with T-Mobile at home, it’ll roam for free as well.

Admittedly, while I brought the T-Mobile SIM along on a trip to Italy a few weeks later, I didn’t end up using it at all. I purchased a local SIM instead, which got me 1GB of unrestricted data for about 40 bucks. Performance was far better, and while I could have had data for free, I didn’t mind paying a bit for a faster connection. Still, considering you’re already spending enough on other travel expenses, such as flights and accommodation, if you’re paying $50 for a T-Mobile Simple Choice plan, you might as well take advantage.

Update: T-Mobile does offer faster international data for a fee, but it’s hardly a bargain:

  • Single day pass: $15 for 100MB (high speed data capped at 100MB)
  • 7 day pass: $25 for 200MB (high speed data capped at 200MB)
  • 14 day pass: $50 for 500MB (high speed data capped at 500MB)

Filed under: Cellphones, Wireless, Mobile, T-Mobile



T-Mobile announces equipment installment plans for accessories


Effective Sunday July 20, customers will be able to buy accessories from T-Mobile without having to pay for them up front. Much like the Un-carrier does for smartphones and tablets, T-Mobile is doing the same for accessories.

Qualified buyers can scoop up products that range in price from $69-$250 and spread them out over 24 equal monthly payments. The example given by T-Mobile, the LG Tone Pro hands-free headset would be $2.91 per month over 24 months, for a total of $69.84.

It’s not clear if a customer must also purchase a smartphone or tablet in order to partake in the accessory payments; however, we suspect that is the case. We’ve reached out to T-Mobile for clarification and will update the post with new information.

The post T-Mobile announces equipment installment plans for accessories appeared first on AndroidGuys.


I paid to unlock my phone and you should too


Recently, I became the new owner of a Moto X; however, here was a giant hoop I had to get over first before I could claim it as my own. I received a beautiful 32GB white Moto X that was locked to AT&T’s network. This is all fine and dandy for a prospective AT&T customer – which I am not. Rather, I am a happy T-Mobile user and I plan to stay that way until I move to a location where T-Mobile’s service doesn’t fit my needs.

First steps

My first move was to contact Motorola. I knew it was a long shot, but if it worked, I could walk away with a functioning rootable phone. The AT&T variant of the Moto X has a long, complicated and dangerous method to achieve root. Unfortunately, that is a story for another article. The unlocked variant of the Moto X has a simple three step process to earn root. I contacted Motorola, advising I was sent the wrong phone. The conversation (understandably) didn’t end pretty for me and I might have known better. They refused to trade out the models for me, which I understand why, and kept redirecting me to AT&T telling me to get them to unlock it. I took a chance, called AT&T and told them my story hoping for a lenient representative who might help me out.

And then…

I called three times and waited on hold for about 40 minutes each time. Each of these calls, I told the representative that I had an AT&T Moto X from a friend and I wanted to use it on T-Mobile’s network. They would reply by reading off the screen a script that told me that they wouldn’t release the subsidy/unlock code unless I was a current or previous customer. After I told them that I was not and never had been an AT&T customer, they tried to redirect me to Motorola telling me that only Motorola can unlock my phone as I am not an AT&T customer. I knew that this was false and that Motorola couldn’t do anything about it, but I called Motorola anyways. As you can guess, that conversation was a flop and I didn’t get anything out of it.

Let’s try again…

I had one more trick up my sleeve. I called AT&T (from a different number this time) and told them that I was an AT&T customer. I gave them a family members’s credentials in a final desperate attempt to get this Moto X unlocked. This was met by information that the device was never used on their network so that it couldn’t be unlocked. I would have to activate it and use the device on AT&T’s network for a good while before they would release the subsidy code to me. In other words they want you to use the device with them until it is no longer worth keeping before letting me walk away with it.

Pay the piper

I gave up. Half a day was wasted and I had nothing to show for it. I ran to the XDA forums to find a solution. I found various unlock sites that would charge me anywhere from $12 to $32. I chose the cheapest service which also gave me the slowest estimated return time (1-2 weeks) but I was no longer in a hurry to get my device unlocked. Much to my surprise, I was emailed back 15 minutes later with two subsidy codes to unlock my phone! I popped in my T-Mobile SIM card and was rewarded with my first LTE phone.

I gave up an entire day of my life in a pitiful attempt to save myself $12. In essence this cost me two hours of work at minimum wage. Paying $12 up front would have also saved me 5+ hours of upsetting phone calls.

If you are on a GSM network and buy a phone that is locked to a different GSM network, it is easier to just shell out the $12 and save yourself the headache and the time. It is easier on you and it is easier on your lifespan.

My suggestion to you is to consider some of the paid options before getting to deeply involved in the process of unlocking. This is especially true if you’ve got some time to spare or are not in a big hurry.

The post I paid to unlock my phone and you should too appeared first on AndroidGuys.


Isis mobile payment platform to change its name to avoid association with militant group

Near the end of 2010, a group of telecommunications and commerce businesses joined forces to form a mobile payment venture called Isis. It was a solid brand name: Short, simple and easy to remember. Unfortunately, ISIS is now associated with a militant group based in the Middle East, so the wireless company believes a branding tweak makes sense. In a blog post, CEO Michael Abbott explained: “However coincidental, we have no interest in sharing a name with a group whose name has become synonymous with violence and our hearts go out to those who are suffering. As a company, we have made the decision to rebrand.” Abbott didn’t announce what the new brand would be — we imagine that he’s working on that as we speak — but mentioned that he’d have more information to share in the coming months.

Filed under: Cellphones, Software, Mobile, Verizon, AT&T, T-Mobile


Source: Isis


T-Mobile EIP coming to accessories on July 20th

Accessories for your device are a natural and normal need. We all love cases, headphones, speakers, screen protectors, chargers and anything else that works with our devices. When we first heard the Uncarrier 5.0 was coming, we immediately thought EIP (equipment installment plan) for accessories. Afterall, it made sense. Sadly, Uncarrier 5 and the sub-sequential Uncarrier 6 announcement didn’t bring that news. However, a new internal memo that TmoNews acquired shows us that EIP for accessories is very real and it is coming soon.

T-Mobile UIP accessories

According to the image, on July 20th you will be able to head into your T-Mobile store, and online we assume, and grab something you might not have the cash for now and charge it to your account. The memo doesn’t give us all the details on the program though. On the smartphone side of things you pay equal amounts over 24 months. We assume this will be the same. For instance, if you want to grab a Logitech UE BOOM speaker that runs $199.99 one could expect to pay approximately 8.33 a month on their statement to pay it off. This will work particularly well on bundles like a car charger, case and screen protector all wrapped up into one package.

Without official and detailed plans on how this will all play out, I can only guess how T-Mobile will get you on the hook. I am sure that only certain, newer, qualifying plans will be eligible since you see them mention the Music Freedom offerings and JUMP!. I would also imagine that they will have a limit set per phone number on accounts to keep you from walking off with thousands of dollars in accessories. I don’t think T-Mobile would limit the option to new device purchases, but they could. I think it would be quite a bit more beneficial if anyone on the right plan could wank in, or hop online, and get something new they want.

Source: TmoNews

ord = window.ord || Math.floor(Math.random()*1E16);

The post T-Mobile EIP coming to accessories on July 20th appeared first on AndroidSPIN.


T-Mobile offers pre-registration for Galaxy Tab 4; tablet due July 16


T-Mobile on Wednesday announced that the Samsung Galaxy Tab 4 is now available for pre-registration. Touching down at the Un-carrier’s website on July 16, the tablet comes with 200MB of 4G LTE data for the life of the device. Anyone who purchases one on a Simple Choice Plan will also get an additional 1GB of data each month through the remainder of 2014. Retail stores are expected to carry the tablet a week later, on July 23.

At $0 down and with 24 monthly payments of $16, the Galaxy Tab 4 ultimately costs $384 for the 8-inch tablet.


The post T-Mobile offers pre-registration for Galaxy Tab 4; tablet due July 16 appeared first on AndroidGuys.


FTC says T-Mobile has let text message scams run wild (Update: T-Mobile responds)

Is your cell phone bill running a little high? You might be suffering from unauthorized third-party charges, a type of text messaging subscription scam that bills users for SMS-delivered celebrity gossip, horoscopes, quizzes and other content. Consumers can choose to sign up to these services manually, but are often duped into signing up to them through fraudulent and deceptive advertisements — causing charges in upwards of $9.99 to appear on their phone bill without their authorization. It’s a practice the Federal Trade Commission calls “cramming,” and it says T-Mobile as been allowing these scammers to charge its customers unchecked for far too long. Now the FTC is taking the carrier to court, demanding it issue refunds to the customers it failed to protect.

FTC Consumer Protection Director Jessica Rich says that the organization received “oodles of complaints” from FTC customers about obscure charges for “premium services” appearing on their T-Mobile bills. These often appear as seemingly legitimate “usage charges” on the bill summery, offering no indication that they originate from a third-party texting services. “What we’re alleging here is that T-Mobile failed to follow some basic tenants of consumer protection. They [T-Mobile] didn’t provide truthful information about the charges in part because they hid the charges on the bill and it was impossible for consumer to see what was being charged, and the did not receive consent for those charges.”

According to the FTC, T-Mobile had been taking a cut from these deceptive subscriptions too — as much as 35 to 40% — earning it hundreds of millions of dollars. “We know that much of that was unauthorized but in court we will determined just how much,” Rich explained. “Our remedy would be refunds to consumers, that would be our first priority to consumers. And it could be many millions of dollars.” The FTC is also fighting for a court order to permanently bar T-Mobile from participating in these mobile cramming scams. Check out the source links for the organization’s official announcement and legal filing.

Update: T-Mobile’s John Legere shot back with a quick response. “We have seen the complaint filed today by the FTC and find it to be unfounded and without merit,” the CEO’s statement reads. “In fact T-Mobile stopped billing for these Premium SMS services last year and launched a proactive program to provide full refunds for any customer that feels that they were charged for something they did not want.” Legere says he’s disappointed that the FTC chose to file a “sensationalized legal action,” and insists that the lawsuit is “not only factually and legally unfounded, but also misdirected.”

Filed under: Cellphones, Mobile, T-Mobile


Source: FTC (1), (2), T-Mobile


T-Mobile will sell the US’ first Windows Phone 8.1 device on July 5th for $99

Nokia Lumia 630 (635 is visually identical)

If you’ve been waiting for a US-friendly device that ships with Windows Phone 8.1 out of the box, you can stop twiddling your thumbs. T-Mobile is launching Nokia’s Lumia 635 (aka the Lumia 630 with LTE) this month for $99 up front, or $7 per month — not bad for a phone with Cortana and other features that aren’t officially available elsewhere right now. Just when you’ll get this spiritual successor to the Lumia 521 will depend on how you like to shop. Your first chance to buy the 635 is on July 5th, when you can tune into the Home Shopping Network to get one on a prepaid Simple Choice plan; after that, you’ll have to wait until July 9th to order it online, or July 16th (the 18th for MetroPCS) to find it in a store. It’s not the Lumia 930 that many power users crave, but it may fit the bill if you’re looking for the cheapest way to get into Microsoft’s latest mobile ecosystem.

Filed under: Cellphones, Mobile, Nokia, T-Mobile


Source: T-Mobile


T-Mobile LG G3 up for Pre-order, officially out July 16th

The T-Mobile LG G3 pre-ording flood gates have been lifted today. The 5.5 QuadHD IPS screen sporting phone will set you back $598.80 total out-of-pocket. Of course that isn’t upfront. If you pick up the LG G3 you are looking at $24.95 a month for 24 months on your bills to pay it off. Beyond […]


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